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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30402 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 30,402 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this service a few time to remove virus and debug my computer so it will run at maximum efficiency. The Service that is provided is professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to get what you need done. No complaints from me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will update once used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always bought the protection plan for TVs or consoles and can’t complain about the service but I can say if you bring in your tv make sure to look at the Outer edge frame of the front idk if they care for TVs much but mine was scratch last year after it was services by the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek squad plan and will now be able to take in my other laptops to be diagnosed if need be ;currently have a system that was sent out and I will get a percentage off of the cost can’t beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must when purchasing a TV. They are not cheap. Small price to pay for the protection you receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plus -- you always want to buy extra protection for your product especially when you have such a large investment… Any electronics will fail at one point and you would like to make sure you have it protected…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who buys a good product and and not add the protection plan? This protection plan is one of the best compared to others. Always get the Geek Squad protection plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great highly recommend it to everyone. Great quality and great brand. It’s a must buy!!! Go get yourself one right now, you won’t regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great highly recommend it to everyone. Great quality and great brand. It’s a must buy!!! Go get yourself one right now, you won’t regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought that if you were purchasing something at Best Buy that was relatively inexpensive there was no need for the extended warranty. Bundle your purchases and take advantage of their great warranty offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it myself and the biggest obstacles were removal from the bed of my truck and unpacking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved and trusted the Geek Squad for all my computer problems. I can always ask questions on line, phone or chat. I don't know what I would do without them. KUDOS to the whole team. Thank You!!! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safer with electronics when i purchase the extended warranty/service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Geek Squad when things I bought and things stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr protection plan is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the 5 year protection plan, especially if you have young children. It basically protects you against almost any AND everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable technicians Professional and liked how they explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mynd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford the extra $$? DO IT. IT's a gamble if you'll ever use it, but hey...Insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted the extra security, just in case something was to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the price, perfect for my apartment, sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oeace of mind worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found in this time of the pandemic it is good to have teh Geek squad to reach out to for repairs rather than trying to work directly with the manufacturer warranty

    I would recommend this to a friend