Customer Ratings & Reviews

Don’t take any chances without this service . I’ve used it now for about 8 years . You never know when you might have have a serious or emergency issue.

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Warrantiy may be useless, but I tend to value them on electronics for piece of mind. i hate the amount of lemon products flooding the market and feel I will get my value best by purchasing a warranty on this item.

Way more than I expected definitely worth the money-and superb performance

Excellent value. No fuss No muss easy replacement when needed. Highly recommended.

Piece of mind knowing I got the geak squad incase my television starts acting up

I had the opportunity to buy a bigger 4K at HH Gregg for less, but their extended warranty seemed sketchy. It was also $150 more for their warranty. The TV was less but with the extended warranty, it was a higher total cost.

My tv broke and they replaced it immediately. Thanks

Protection plan completely replaced our big screen that went out inside of the 2 yr plan. Highly recommend.

Whenever we make a major purchase for electronics, we always get the Geek Squad Protection warranty. In the past, this has always been a good decision. They have even given me assistance in setting up a computer with extra software I bought.

Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

The agents unpacked, installed and set up my new 55” flatscreen TV. Friendly and professional too. Now I have 5 years of Geek Squad Service and protecting. Highly recommend!

Not much to say other than the price of the extended warranty was what I would call fair. It would be nice if this covered 3 years over the 2 year it comes with but I'll take it, especially over the price of the 5 year warranty!

Prompt, professional, personable and very knowledgeable!

I purchase as a gift for my daughter after her tv broke while i was visiting

While I tend to usually get warranties. This is a good deal. While it was around $170. Over 5 years comes to about $3 a month. Definitely worth the peace of mind in case a fuse, led, etc malfunctions.

Nothing like having the worry free feeling of knowing you’re covered for 5 years if anything goes wrong with your purchase that you’re completely covered.

Geek squad is a very good value. They are always prompt and courteous. Have had in home visits as well as taken things in to be serviced. Highly recommend.

Geek Squad service is a definite must have. Highly recommend it!