Customer Ratings & Reviews

excellent attention, they explain in detail everything you should and how you need to use it

Havent had to use this yet so I cant say but its cheap insurance and hope I dont have to use

I got a price adjustment and ended up getting a price adjusted warranty. So working with the Geek Squad service has been great so far.

Amazing - feel safe and happy that my purchase is secure

I feel a sense of comfort and security, knowing the Geek Squad has my back whenever I buy a product at Best Buy. They are reliable, courteous, and indispensable

Must have item for big ticket items. Best Buy has always been good at honoring and replacing or fixing my purchases when needed

Always buy the protection plan because you can never be too safe. Worth the money. Have used it on other items that I have purchased and saved me the money and hassle of needing to purchase the product again with the protection plan.

They brought my new tv and took the other one,super easy and painless

I bought the 5 year warranty and well worth it. My tv started acting up the last year of the warranty and I called best buy and they quickly brought me a brand new tv.

With the five year warranty, you have peace of mind. Subtracted one star from the overall rating because of the price.

Protection plan is excellent i would buy it again

I had to get a replacement part put it because monitor would not turn on. Once replaced it runs a little slower, but it still works.

I always buy protection plan because if something goes wrong the geek squad will repair or give you a new tv well worth the $. Also total tech support is awesome

Geek squad has been able to help me with all my products

Easy set right out of the box. Already have a Roku account so most everything transferred over.

The Protection for my television was the best decision I made with my purchase!

The quality of equipment really interferes with geek squad interaction. Since initial instal and set up they’ve been great in answering questions and troubleshooting

Nothing bad to say since the product was great. So thats a good review.

I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

Geek squad personnel were great. I was disappointed that it took a week to get the TV delivered. That doesn’t seem reasonable. Just poor management.