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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30405 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 495 Showing 9,881-9,900 of 30,405 reviews
  • Rated 5 out of 5 stars

    GOOD PLAN TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GET THE PLAN, IT IS WELL WORTH IT. YOU DON'T WANT ANY ISSUES IF OR WHEN YOUR PRODUCT BREAKS DOWN. THIS IS QUALITY INSURANCE FOR YOUR PRODUCT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection plan because within a 5 years if anything goes wrong you can take it back or they might replace it depends on the conditions. If not you're screwed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only once not buy the warranty and that one time I didn’t the tv starting having issues! The other 3 times I got the warranty I have not needed to use it yet! It’s worth it just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the phone help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the phone help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful used it a few times, got in and got out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes yes yes yes yes yes yes yes yes yes yes yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my nephew breaks his printer than I won't be out the money to get him another one. If he is like the rest of his family this will be money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I got the extra coverage, cause you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready when I am for any installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good answer to any questions that I have for all my household needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Quad protection is very good warranty and helpful people with any issue, I purchased this additional with every purchase I buy when available,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little extra coverage for your peace of mind! Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Film Enthusiast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to cover your new 4K tv pass its warranty. Although they should cost less!! Less is better and would encourage people to buy it more often without thinking about it twice and more likely to turn it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you recommend that you all purchases your extended insurance with your geek squad?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for my TV and had to have the service come out to my house the best decision I ever made always protect your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now days you have to protect your investment and with this plan I have a piece of mind if something goes wrong with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that helped me did a great job and knew alot about tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty but I do miss there accidental coverage they used to have regardless when buying a tv like Vizio or TCL this is a warranty you definitely want to buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surprised by conditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is okay. I wish it covered more. Beware that if they do not make or carry your device anymore, you have to get something comparable and if they don't have something comparable, you'll have to pay the difference for an upgrade.

    I would recommend this to a friend