Customer Ratings & Reviews

Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

Love the service with Geek Squad no worries makes life easier.

Excellent customer service will purchase every time I buy a TV

I am going to update all my computers and laptops today. I received a discount price for bundling with tv and install. I am glad it was offered cuz mfee just ended.

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

I’m OK with this warranty protection plan long as they do what they say they going to do I have no problem with it but we’ll see if something goes wrong.

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

I was looking to replace my old 1080 living room tv, For a 4k tv and since I do like the LG brand I couldn’t pass up the sale.

Great value if need any repairs to new equipment. Always available

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

Geek squad best protection to have on any electronic device customer service is great

Good service to have on your devices , I strongly recommend it

The geek squad came in handy. Customer service is excellent.

Normally, I don't buy "insurance" on large purchases, but it seemed reasonable with such a high-tech item that would cost a lot more to replace it than it cost me when I bought it on sale!

It's very assuring to know I have protection in the future. I always want help to resolve issues and geek a Squad is excellent in assisting customers.

For a 5 year term. Chances a very high television will need to be replaced.

Always protect my purchase with geek squad, very recommend always resolve any problem with new one product or full gift card for the purchase full price and tax.

The guys from geek squad are great they do a very good job

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!