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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30415 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 514 Showing 10,261-10,280 of 30,415 reviews
  • Rated 4 out of 5 stars

    They help me with some software issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful if you're prone to accidents but would buy again if the product costs over 200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind. I have had to the use Geek Squad on several occasions and it has always been a positive experience. I cannot imagine buying an electronic device from Best Buy without Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    priceless worry free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot imagine buying an electronic device from Best Buy without Geek Squad protection. Great piece of mind. I have had to the use Geek Squad on several occasions and it has always been a positive experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself with replacement or repair. Always has been easy when I’ve had to use the service and it’s worth the small coat to protect an investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fantastic on doing a return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome returning my defective TV and getting into something entirely different, hopefully I dont need to use them with the new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went well my TV arrived safely I didn't have any installation did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With included damage coverage, it definitely can come in handy and provide peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best decision I made with my TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost into the end of my 2 year agreement the TV went bad. Geek Squad came to my house, helped me out, all ended up good. If not for geek squad protection I would have spent a lot more on another TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad when purchasing a tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned to always get geek squad coverage with any new electronics (tv, computer etc). If I make even one phone call for tech support it has paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up, NOT easy mgt. of account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and peace of mind for the money. Easy to set up. NOT easy to manage the subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    % year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is the second time I've purchased the extended warranty. It as already paid itself with another purchase I made that broke. So I don't think for the cost f the warranty that anyone can go wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a peace of mind, knowing my tv is covered for anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with a tv. They came out and tested it when the screen went black. Replaced the tv immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not go wrong with adding some Geek Squad extended warranty so cheaply for a new TV. This is just an insurance policy it will last at least five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them on the Tnew TV yet. However, their work on my computers has been outstanding and I am sure they will be able to handle the TV problem, it one occurs. The contract is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the geek squad for Best Buy repairs. My last interaction with them they couldn’t fix the tv on the patio so they replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! They have repaired cameras and lens I. The past and we have been very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any item is is very essential you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. Service is excellent. All agents are knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEICE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PEICE OF MIND ESPECIALLY IF YOU ARE BUYING A 70 INCH PLUS. HELPFULL JUST IN CASE SOMETHING GOES WRONG. I HATE DEALING WITH MANUFACTURERS WARRANTY.

    I would recommend this to a friend