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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 528 Showing 10,541-10,560 of 30,416 reviews
  • Rated 5 out of 5 stars

    5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get a 5 year because you never know what will happen even with the best of brands. I am glad Best Buy offers a 5 year warranty and a small price to pay in case anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad protection plan on most of my products and had to use in several of them. Great service if it cannot be fixed they replaced the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting a warranty just in case some goes wrong with your item…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service just for extra precautions and security knowing that I could count on the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage they got me fixed up right away when I went in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s never a bad idea to get this extra service. You never know when you might need it specially for tv’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased many computers during the pandemic due to at home schooling. It was essential we have the computers covered under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your serious about your investment then you will jump on to this opportunity. Peace of mind AND the perks of having great support over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How was the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good, excellent service. The tv is high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend protection for your electronics. If something goes wrong you can always exchange your product if that's an option or money back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Burned by my Westinghouse purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 yrs ago, I bought a 65 in Westinghouse and did not get the geek squad. The set had all sorts of problems. It was supposed to have in home warranty but Westinghouse wouldn’t honor it. I did not purchase the geek squad for that set so this time i am not taking any chances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a Best Buy warranty is always a good deal! With the smart tv's being a "fairly new" technology, I figured I couldn't go wrong with the fantastic Best Buy Geek Squard looking out for me for the next 5 years!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you will ever own great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost didn’t get it. Glad I did!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy at a time when I almost didn’t get it. But I actually needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and have yet to use it. It makes me feel comfortable the GeekSquad is there if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase price for not having to worry about anything. Support is only a phone call away to resolve any issues, big or small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad coverage seems like the way to go as opposed to the standard manufacturers warranty. Simply for us because they will come out for repairs or you can take it to them instead of shipping to it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever I can speak & change items, record show. Beautiful picture & sound quality. Pairs well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't going to purchase at first but the employee told me the benefits and it wasn't expensive and worth the ease of mind. Hopefully i wont need to use it though

    I would recommend this to a friend