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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 529 Showing 10,561-10,580 of 30,416 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and excellent knowledge able agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reimbursed 100% after four years of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing our wall mount.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad worked great. Great service with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful professional and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service in my home is great. Installed TV. Installed new laptop, all FREE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Our 4 year old TV died..we had the 5 year Warranty.. came in HANDY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its for my protection. Not really much else to add. If it breaks they will fix it etc ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an improvement to the previous product. I am trusting it will be an even better resource for my equipment protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, always purchase with electronics l. Piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to always get the warranty it makes things easier if it’sa problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad for multiple computer fixes. Whether it was to tune up a computer, remove viruses, fix any big or small problems with knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it but I bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used this service before but I bought this knowing it gives me security in the event one of my kids throws another toy at a very expensive tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've taken care of my computers and the one I bought from Best Buy. Everything works great and if at top speeds.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dave. Thanks for sharing this with us! We're glad you've had some great experiences so far. If you have any further questions or need any help, please reach out to us!

  • Rated 5 out of 5 stars

    Standing by!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having the piece of mind that Best Buy stands behind the products hat they sell. Haven't had to use them yet, and hope I don't have too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES SIR IT'S WISE TO GET THE PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy the protection for the items I buy because you never know if you going to need them to repair the items ONCE AGAIN THANK YOU BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always recommend Best Buy's Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend Best Buy's Protection Plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From one Geek to another Geek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and efficient great to work with very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time an customer service... Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE DELIVERED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and support. Very much respectful

    I would recommend this to a friend