Customer Ratings & Reviews

Buying into the protection plan allows us to keep our investment safe, we purchased a 55" TV and this protects it against any issues that would typically happen, power outages, screen issues, anything under the sun.

I always get extended warranties. Have only had to contact Geek Squad a couple of times for minor things I couldn't figure out. Well worth the few dollars extra for the assurance problems will be handled.

Bought the 2-year Standard Geek Squad Protection for my Insignia 39" Smart TV with Roku. Haven't needed to use the service yet so no 5 stars. I read reviews from others and they were pleased with service.

Its always a great idea to have insurance on all of your electronics. This is a great protection plan, it's pennies on the dollar but it covers repair or replacement cost which could save hundreds.

I got the protection program for my large screen t.v. just in case anything happens to it. Because I bought it on sale and I couldn't replace its full value without this. This way I know I'm covered.

Great guys did a great job and got it done pretty fast

I got the geek squad service because you never know when something is going to happen

Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.

The delivery guys were great and very courteous and clean. I could not tell that they entered my home to delivery my TV.

Better to have it and not need it than to need it and not have it…

You need this! You will definitely be using it and it’s worth its weight in gold!

With today's high tech, an extended warranty brings value in short term. If a product will have a problem, it' seems like it's within the first couple of years. Best Buy has kept it's promises in the past!

Love the peace of mind that this gives me. Every dollar counts but I always have peace of mind with Geek squad

Purchased this along my with a TV. It's great to have just in case something happens. Lots of reasons they will fix and or replace. Lost a great TV to a lightning storm. Don't want that again!

The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

Having geek squad protection plan is the best thing to protect any device. I’m happy that I got it to have piece of mind.

Don't use much but read some of the guidelines and I like that you can transfer it to different items if you need to.

Having the Geek Squad at your fingertips is wonderful. Their services are outstanding and trustworthy.

Anytime I purchase a large ticket item from Best Buy. I will always purchase the warranty. The replacement options are great and give the consumer comfort in knowing there purchase is secure.

I haven't had to use this service contract yet but have been happy with the service contracts for my washer/dryer and oven, so I expect things to go smoothly if I have issues with the tv.