Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 30,417 reviews
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extra warranty in fear that my product will fail the day after the standard warranty expired

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the coverage but my tv broke and had to be replaced it was still in the factory warranty but since they replaced the tv I had to purchase a new warranty I didn't like doing that but I'd rather have the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    neat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed to use it but it is nice to have just incase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many people say these extra protections are a waste of money, but I do not agree I always buy them and I always benefit from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like the extra piece of mind when purchasing items at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. Buy changed their protection for the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give yourself peace of mind that your TV is covered under warranty and if you have any questions they’re there they answer them for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. Get it. Assurance if anything goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comforting reliable service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have for that “just in case” that might happen with new purchases!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only used it a few times

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say you can't go wrong with ensuring your TV or equipments specially for the price they sell you the insurance is completely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say you can't go wrong with ensuring your TV or equipments specially for the price they sell you the insurance is completely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to purchase very easy to get my item replaced without hassle! Worry Free! I purchase for most of my items from Best Buy. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected tv very quick and was pleased with the professionalism. I would recommend geek squad to future customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is well worth the money when buying expensive TV After spending 2or 3 k. Last thing you want is a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is by far one of the best in its category. It gives little to no issues and ensures a great user experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is very interesting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tv is very good whit all service and app, so enjoy every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Zander. Thanks for sharing this with us! The protection plans really are nice to have just in case something goes wrong. I love the peace of mind it provides. Please let us know if you have any questions we can answer for you!

  • Rated 5 out of 5 stars

    My warranty information

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never go without a warranty and this is a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in North Florida deals with many lightning storms and electronics these days are very expensive to replace. This is a minimal investment to enjoy our electronics for a long time.

    I would recommend this to a friend