Customer Ratings & Reviews

I have always invested in Geek Squad protection and help. Great investment. It's like always have an expert to answer questions and fix the problem!

Good to have insurance, but most of my earlier products got issues after the warranty ends as if it is timed by Best Buy . Not even once I used the protection, but nice to have it

Haven't had to use the squad yet, but happy to know they are available. would have liked them to have helped me install, didn't know that was available to me.

this is an excellent product which works very well

If you buy tv, get the warranty. This took the pain out of returning my tv and got a gift card for full tv price, my $25 reward certificate and a pro rated rate for the warranty credited back

The Geek Squad guys are super helpful and they are always there with an smile to help you.!

Best warranty out there hands down. I had a pair of headphones that went through the wash and they helped me replace them. Super easy to process.

I always buy the protection plan when getting a new tv at Best Buy. It comes in really handy when you have problems with the tv. Best Buy would send out a tech to your house and it’s great! Would recommend this!

This has been the best purchase made at Best Buy!! The team comes to your house with any tech issues, will mount TVs, you name it!!

Always a plus to add Geek Squad Protection. You never know when you might need them. And they are very effective and professional.

I felt that if you spend money on big TV you should protect your investment with insurance but not just an insurance but Geek Squad - the great one.

Some agents are helpful some are just ignorant, i had to deal with few of them for my 1 transaction, over all was okay service.

I think when you buy something like that you should get protection on your product

You need to ask this Squad Protection Because the employer does not offer to be an option to put in my electro domestic item.

Fortunately i haven't had to use, but its always nice to know its there.

affordable and good for if you moving frequently..

I am glad Geek Squad is available whenever I need them. So far, I have no problems with my electronic devices I have purchased with Best Buy.

Bought contract for 5 years just because I got such a good deal on price of tv. Costs $25 for peace of mind to be replaced if anything goes wrong.

Help a lot when need something fix. It's nice to know it is there

When I purchase this membership, I was a bit skeptical. My printer needed service. Geek squad showed up and was able to service my printer quick and I was able to continue my day productively.