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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30238 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 30,238 reviews
  • Rated 5 out of 5 stars

    Useful if you really use your products a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it with my TV,I did use it to replace some Skullcandy headphones, though,it was useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased to cover any future issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet, so can't really say how it works. Glad to not have any issues requiring the extra protection. 5 stars for ease of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the 5 year warranty on an out of the box TV and so well worth it .. TV had a bad cooling fan when we first turned it on so we took it to Geek Squad and they sent it to Samsung and they replaced the Motherboard .. the TV looks and is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad. Big Help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Squad for quite a few years now and they do very good work. If they can fix it they will. And if they can't fix it they will tell you that also. We took in an old computer and they told us they couldn't fix it. That's the way it should be. It's worth the money you spend for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know my son's tv is protected. Never know what may happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful. They can fix anything. Love the geeksquad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! I always appreciate them and the work they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind service contract.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never need this service, but if I do, it is nice to know that I don't have to haul the TV in for service, it will be repaired in my own home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents help me to replace my tv when the screen went black. I had a new on the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best offer there is...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful that I got this 5-year Best Buy geek squad because my TV started faltering after about 4 and 1/2 years and I called Best Buy and they replaced it immediately with a better TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers burn in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty for an oled tv period full stop Best buy geek squad warranty is the only warranty that explicitly states it covers burn in nuff said...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Immediate response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very assuring knowing that if anything happens with my purchases I have a team of courteous professionals that very knowledgeable about the products standing behind me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. For less than $5 a month, I have Geek Squad service protection. Piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't need this so far but I get it just incase my games have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When writing your review, please consider the following guidelines: Focus on the product and your individual experience using it Provide details about why you liked or disliked a product All submitted reviews are subject to the terms set forth in our Terms and Conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing on fixing items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just gotta love geek squad there are amazing and customer service is great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has gotten good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and Best Buy has treated me so well through the whole buying process. Even having to return a couple defective TVs. I wouldn't hesitate to buy this because of the white glove service. Even with other options like SquareTrade available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy a tv I always make sure I get the 5 yr warranty. It always comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both tvs and Sony sound bars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my products worked very good my sound bar both tvs work just excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worht the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for just straight tv watching. Closed caption is big enough to easily to read. Picture quality is good.

    I would recommend this to a friend