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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 30,816 reviews
  • Rated 5 out of 5 stars

    Geek Squad Assistance is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad Protection for many years and have used it often and found the assistance wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanted the 55”, but due to covid it was limited in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the 55”, but due to covid it was limited in My area. The 65” is slightly too big for my liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never used it yet!! Always good for piece of mind. Especially if you have my luck and knowledge of electronics!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected in case there is an issue! Peace of mind is worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have but not able to evaluate since I’ve not had to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to have protection on such a big purchase like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always choose warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extra warranty that must be a rule of thumb. Anything above $100 could hurt you to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection is important to us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at Best Buy makes me feel comfortable and assured with the protection of my purchases! We have been pleased with their service prior to this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon downloading my Anti virus I was asked if there was anything else I wanted after listening to me I was given an ETA when everything will be done. True to his word my notebook was ready in fact sooner that estimated. Everything was as I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok i guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet. I am glad I bought it though to protect my purchase. for the price it is definitely worth it with kids and dogs running around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in case i need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use the Geek squad yet but it is nice to have in caqse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes get support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you have pets and children in the house or a big kid like say you husband thats so happy to get a 55in tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just here for the points I’ve spent more time on hold then actually being helped! I’m not impressed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans around. Great customer service!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this service. BUT I love the fact it’s available to me, at such a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LITTLE DIFFICULT TO REACH A TECH.. BUT THEY DO GET THE JOB DONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had no problems when contacting the Geek Squad about our protection plan that they offered to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good custmos service lot of paticent with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting the protection on all of your gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for television is always a must for any major purchase… I would recommend to get this protection so you don't have to worry about what you purchased…

    I would recommend this to a friend