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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30246 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 30,246 reviews
  • Rated 5 out of 5 stars

    Greek Squad is professional and prompt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They resolved my issue by replacing my TV with a bigger model after seeing that my TV was unrepairable. Awesome job Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Method To keep My Electronic Gear working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's complex electronic world, I wanted the protection and a hassle-free way to deal with the problems we experience from time to time. I haven't had to use it yet, but it brings me comfort to know I can get help when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it - Worth to money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for replacement! If you buy a TV, I definitely suggest getting this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is better than the manufactures warranty. Worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price great job guys keep up your great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer service. We had a question about setting the sound on our new TV and they helped us figure it out right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My title? MS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am consistently impressed and pleased with the service from Geek Squad. Always outstanding. The reps are helpful and efficient and professional and knowledgable. Delighted to use their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a great place to go to like I love of and they love pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best squad (aside from Scouts)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I have not had to utilize the incredibly beneficial Geek Squad services quite yet, but it's refreshing to know they are available if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent TV for a decent price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is alexa comparible, i love that i can control my tv through ghe alexa app, the image is great for watching tv shows, movies and even plauing videogames. Yea youbwill get a much better image with a 120hz or higher tv, but you will also be paying 2-3 times more for a 57 inch tv. Im very happy with this purchase. I bought the warranty for like $30, i have complete peace of mind for the next 4-5 years if anything happens. Cant go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very very much may God continue to bless you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the television. Always good to have insurance especially with little kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED 5 year Geek Swad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because as in previous experience, Best Buy does repair or replace TV’s. I had a DLP that had some kind of part failure and Best Buy took care of it. I have also bought TVs with this warranty and have not had issues. Its good for “peace of mind.” I most recently purchased this for an OLED. These TVs have a small risk of panel failure and/or image burn in. Best Buy offers coverage for this. I doubt I’ll have any issues, but just incase. I decided to get 5 years of coverage. TV’s are sensitive tech these days. They are difficult to transport etc... In home service is best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Always glad to have this service available for large appliance or electronics purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come on, when you buy a TV, you gotta get geek. Squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out did a great job and we’re super friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most affordable warranty service that I have ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional. They arrived on time and gave previous text as to the time. I would recommend their service to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use this. But I’m sure it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me find a new TV .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me out with my TV. They helped me look for a TV that was better.

    I would recommend this to a friend