Customer Ratings & Reviews

Thank you for never giving up! I cannot put into words how grateful I am for your kindness and good heart. Thank you for being who you are! Your presence has made my life more beautiful.

This is the best protection plan out there! Loved it so much I got the same protection for my other(new) TV at my vacation home!

My interactions were very limited. My TV broke in a freak lighter throwing accident literally a week after I purchased it. I bought a 2 year protection plan. Now, I understand that I'm to blame, best but wasnt throwing a lighter to his friend .... missing horribly. However, I was told that basically the TV was trash. I was better off throwing it away. There's nothing that could be done and to just buy a new TV. My protection plan was a waste of money imo. Threw the TV away after 5 months since I couldn't find a place to fix it. Overall, I can only blame myself.... but I can also say that my fear of making a large purchase that wasn't insured ended up being a reality even though I was convinced into buying insurance. See what I'm saying?

Havent needed this for anything i own but im definitely glad i have them as potential help for when and if s problem arises. Either way i have used them for non purchased items and they always do great work. Id definitely use them for electronics in the future anytime

The agents were very helpful with any questions I had about the tv

[Employee of bestbuy] Great service, protection is always a good idea. And most TV’s and appliances should work for minimum five years and this helps ensure it does so.

A must for piece of mind! Highly recommend! Things happen to tvs so why not?

I always recommend the Best Buy warranty - it saved us a ton of money

I feel the folks at Geek Squad are patient, kind, and professional whether I contact them day or night. Most of the time we get the issue resolved online. There has been only 2 times where they said I needed to bring it in to the store. I believe it has been worth the fee because I live in a rural area and it is a 30 mile drive from my town to my Best Buy store.

Excellent service, the TV had a problem and they come to your house for any TV over a certain size. The person was clean, polite and neat. They took the back off and could see there was no funny business, don't try and fool these people they know what they are doing. The code came up that the TV was NOT ECONOMICALLY VIABLE TO REPAIR so i was given credit for the amount i paid towards any new TV at Best Buy. Ever since then i get a warranty with everything i purchase at Best Buy.

Bought this for my second TV I bought from Best Buy just for a peace of mind at a great cost. I believe in Best Buy and I know they'll honor my warranty when I need it the most!

Great quality, perfect sound 2 years No issues Great price

So like any product warranty you wont use it if you buy it. Or? I buy these warranties with things I don't want to carry back or printers so if the ink cartridge explodes. The only bad thing about these warranties is that one of the years runs concurrent with the manufacturer warranty so you don't get the true amout of warranty you are paying for. nice thing is that if something happens just take it back and throw it up on the counter.

Great quality, easy to set up, it offered me a lot of to choose from, from free programs to those I have to pay for

I had this protection service on my former LG TV that failed after 3 years of use. The Best Buy customer service personnel assisted me efficiently and effectively with guiding me through the process of selecting a TV and setting up delivery for my new replacement TV.

We always purchase the Best Buy Protection Plan on all our items. No Hassle, No Worries. We have used it several times.

Very good plans and they stand behind exchanges or returns with no questions asked

We appreciate having a warranty for our new TV. It gives us peace of mind.

Have not used as of now so no opinion, but nice feature to have

Representative was courteous and thorough and very knowledgeable.