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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30239 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 30,239 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad, A+ help! They are always available if you need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fazt delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and broughy inside safely. Prompt delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has been very helpful and and they know their stuff. I recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. I only use them to service my computers because they always do a better job than in-house personnel. I've had trouble loading software due to a glitch in the software itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable pricing and an extensive warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty, just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed a Geek Squad associate to fix my TCL p605, which I bought the extended warranty for. However, I do have the confidence in knowing that if something goes wrong, a Geek Squad member will come by my home to fix my TV, if something does happen to it. And, if it CANNOT be fixed, I'll get a refund or replacement. Plus, I know some people, who have used the warranty and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So because of my C1 TV just shutting off I decided to get this extra protection plan to protect my C2 TV for an extra year, hopefully I don’t have any problems so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reassured if repair needed on 65" LG OLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reassuring to have the extended 5 year home protection plan for my 65" LG OLED TV. Anything goes wrong and Geek Squad will come to my home to repair without me having to take such a large item back in to the store. Definitely worth the additional cost for this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Customer service in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into the store with a tv that had a protection plan it wasnt working properly they exchanged i walked out with a new one and was 100% satisfied and will continue to shop with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best surround sound hands down. You will not regret it, looking into purchasing one for bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great option to add on your electronics. I use them for years already and always works for me. The good thing is after 3 or 4 years if it breaks they will give you the store card and you just get back on again with new toy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanna be on the squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanna be on the squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanna be on the squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in great condition had to do a replacement for the remote i had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek Squad Plan !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan and is definitely worth the money. My last TV died after two and a half years and it was replaced for only $10 more because it could not be repaired. GET THIS PLAN WHEN YOU GET ANOTHER TV, YOU WILL NOT BE DISAPPOINTED!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection with open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination of open box television and a 5 year geek squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Geek Serviice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we haven't had to use the service, it's good to have the reassurance that our new TV is protected. The cost is worth the piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a wknn3.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used itt for things like tv yet, but, based on prior experience, they are a First-rate operation.

    I would recommend this to a friend