Customer Ratings & Reviews

First time I've purchased the extra protection plan. After speaking with the sales associate I agreed it was a good idea and had value.

Absolutely the best aftermarket warranty program you can get. I have had to call on them several times with faulty TVs (especially Samsungs) and they stepped up and replaced the faulty units quickly and without any hassles.

This worked for me on the last tv I bought. Had it for about 4+ years and then screen went blank. Best buy was going to send tv off and have it fixed, but the tv was so cheap, they gave me my money back, less cost of protection plan. Since they do not sell the model I returned.

Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

I always add Geek Squad protection to my Bestbuy purchases over $150 that I expect to last me 2+ years. I have been a Bestbuy customer for many years, and got to meet a few of Geek Squad teams at different branches of the store. They're knowledgeable, experienced, and professional.

Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

This warranty covers my new TV for 5 years! While many see these warranties as a waste of money, I would rather not take the chance on having to buy a new replacement, as my last TV stopped working after 3 years. Good investment!

Very professional and knowledgeable. Very responsive to questions and concerns.

The Geek Squad are attentive and they know what they are doing. I always go to them when I have any trouble with my electronics.

Took out the 2 year protection because of past mistakes I did not purchase it and it resulted in the need to buy another 75" tv.

Reminded us to utilize their service. Gave us notifications to maximize their services.

Great service very happy with my purchase would recommend to others

so easy to set up that my children set up, set up the channel the way was want them.

Purchased over a year ago and still going strong. No lines or bad leds Would purchase again! Recommend this item.

Allows for peace of mind especially with OLED panels and their risk of burn in

I just love the idea of a 5 year Geek Squad Protection plan. It covers everything including lightening. We live in Florida so that could be important. I do hope I never need to use this reasonably priced product!

Really comes in handy for technical difficulties and saves a lot of money when in need of a replacement. Very informal and patient.

I've used this type of protection on products I've purchased in the past, and it was helpful to have it in place when needed. Fortunately, I have not used this very often, and I hope I do not need to for this most recent purchase. I'm giving it 5 stars based on ease of use for past products I've owned that needed replacement, repair, or a quick tweak at the store.

They been so helpful threw the time i had the membership you can always ask questions they walk you threw it or a quick chat if you on the run

I purchased this protection plan to cover issues that may arise on my Samsung 4K Ultra Smart TV. It is expensive, but I believe it's worth it; this plan gives me 5 years of protection for my tv, which is necessary because the tv is also expensive. If my tv malfunctions, they have to fix it for free or replace the tv. This protection is a must-have!