Customer Ratings & Reviews

Our faithful tv screen went out and did not come back on. I chatted and called the protection plan and since the item was not able to be repaired it was refunded. The service is worth it completely!

I was looking to get a protection plan and didnt know who to go with but after searching discovered 5 year is the most coverage out there, so yeah I think so.

I hope I never need it but I feel good knowing I do.

Love the game Ive been waiting for very realistic

So mamy write recent reviews, well its been 3 years and the television is amazing. I absolutely love this purchase.

happy to have the 2 year warranty as you never know

Still working like the day we purchased it 11/29/2018. Great TV!!

Geek Squad add on when buying a system a must. My LG TV quit after a year. Geek Squad replaced the TV and did the reinstallation. Worth the cost

Definitely recommend getting this for large purchases. I've never needed to use it. But it definitely is a peace of mind. I know people that have used it. I have a family member that Is a best buy manager and they fully recommend it as it does pay for itself most tye time

Great, fast and efficient service! Staff was very friendly and informative!

Hopefully don't need to use it but good to know I have the protection for 5 years considering how often electronics tend to break early.

best warrenty ever! i get this every time i get a new tv it has saved me so much money for tv's breaking randomly

5 year protection for my devices?!?!?!?!?!?!? Sign me up

On time and Julian was a very nice man. Very respectful.

I normally don’t buy an extended warranty but due that the tv is a fair condition item and open box I decided to secure the investment.

I think it is a really good product. I had an issue with a Sony TV and fortunately I had the five-year protection plan through Best Buy and they warranty the TV out for me.

Honest service. They won't jerk you around trying to get paid for doing unnecessary repairs. The techs are knowledgeable. Although the products are good, they often fail after the manufacturer's warranty, which is a common practice (planned obsolescence). Geek Squad is there to honor and help.

Can't go wrong with a 5 year warranty on your bigger investment in your house. Have used Geek Squad previously and was happy with their customer service.

Definitely worth the extra!!! Had a speaker suddenly go out on me right before Super Bowl party

Workers were professional and knowledgable. Told exactly where I wanted the Tv and they were able to do exactly that. They were also cleaned their work area when they were done. Grest work guys. Thanks.