Customer Ratings & Reviews

I don’t care who you are or how careful you think you can be, that extra layer of protection is top tier, for sure.

I bought a 70” Insignia F30 and 1.5 years later the screen went black and I tried power cycling and everything the internet had suggested but no luck. Luckily I had the geek squad warranty and received store credit and was able to replace the tv for an upgraded version and also bigger screen, I had to pay the difference which was minimal. I would recommend the protection plan to anybody because you never know what could happen and it’s a pretty seamless process.

[Employee of bestbuy] The amount of times something seemed to just go wrong due to my luck with technology I've decided to get warranty on everything I buy now haha and it's already been worth it!

Excellent Picture......................................

5 -year extend extended warranty, have not had to use . Reading all the paperwork seems like it’s very straightforward and easily to use.

This service protection plan was lessexpensive and year longer than the Samsung direct plan. Also more convenient sine Geek Squad is everywhere!

Absolutely get an extended warranty. If you don’t have an issue great, but you loose if you don’t have a warranty and your basic warranty is up, you’re out. You will get credit back and don’t have to deal with OEM, shipping, etc. Just do the warranty and get no hassle Best Buy return the same day, unless it’s a TV then you have to go thru their service center but still bought another warranty with the next TV.

Decided to go with this just in case….but we’ve had Roku before with no issues. But for the price, I think it’s worth it. Hopefully we won’t need it.

I’ve had this tv for over a month and haven’t had any problems highly recommend

Excellent I recommend them 100% thank you for a great service.

Good the best company to buy a insurance for my item

Always like a good protection plan just incase something happens.

Well worth purchasing on an expensive oled tv. Reasonable for 5 year warranty.

It looks good but the temperature is not working right

The geek squad set up my laptop with ease for me to use. The rep answered al my questions and ensured I was satisfied before I left.

The Geek Squad team was amazing! They arrived right on time, mounted my TV securely, set up all the devices, and even helped me optimize the picture settings. Everything was done quickly and professionally. They explained the setup clearly and made sure I was completely satisfied before leaving. Highly recommend their service!

Widely recommended Know their stuff Great job squad

Love that I was able to get warranty for my purchase

Wonderful team Highly recommend keep up awesome job

I purchased the 5 year warranty plan for the protection for my new appliance. I wanted a warranty that would be beneficial in case I had any problems with my tv.