Customer Ratings & Reviews

I recently tried this product and overall, I’m quite satisfied with it. The quality feels solid, and it performs as expected. It’s easy to use, looks good, and seems durable enough for everyday use.

Good quality. Vibrant colors. Beyond my expectation. Delivery service is really excellent.

I haven’t had to use it yet, but I have on other products and they’ve always come through

I have not had to use the Geek Squad for this product but you need to have the ability if you need them.

Haven’t had to use this yet but nice to know it’s available

The agent that came to my home told me that instead of getting a new Roku remote and trying to figure it out with my older tv and Roku 2 player, just go ahead and get a Roku tv. He was able to find a Roku tv that would fit in my entertainment center on Best Buy's online store. All I had to do was pay for it online and wait for delivery. The tv came in a couple of days and set up was easy and not complicated; now I'm able to watch my channels! Thank you!

I have purchased this protection plan for all of my televisions and they have all been worth the money. Just had a Samsung 4K TV panel start going only to find out that they don't make it anymore or cannot replace it. Received full value of the original TV and used it to purchase a new one. Granted, benefited BestBuy with a more expensive purchase, but the coverage made the out of pocket much easier. Could have gotten the same TV, but why? Went to 8K since it was affordable with my money from the extended warranty claim. Bottom line, always purchase this for your high end items and for other things as well (headphones I also have coverage on and my youngest was able to replace when a chip in the headset went bad after 8 months). Customer service during the replacement was stellar, and honestly I don't mind paying for peace of mind. Knowing Best Buy will take care of my item if I have issues takes one less worry off of my mind in these days. Highly recommend.

I love it and it looks great! Definitely recommend

This is a great thing to add to your purchase for piece of mind.Any problems they will fix or credit you full purchase price.No better offer out there the Geek Squad is the way to go

Easy to use. Lightweight. High image quality. Bright colors. Excellent price.

must have in case of need. Good value for warranty

If you are going to buy any Electronics from Best Buy always get the insurance 5 years insurance is the best I have a TV to break down on me and I thought about it and I remember I had the warranty thinking that they wouldn't help me gave them a call and they helped me out and just two days with a brand new TV yes this is worth it

I have yet to actually score this review for the TV because idk what it exactly cost so i’ll update it later

I’m not sure we needed this but for the price and just taking into the store if something did happen it was worth the $19

This is good service to have in case of an emergency.

We purchased one of these 5 year warranties along with a 75” Hisense tv. Exactly at the 2 year mark, the tv died. It was a bad panel and main board. Once the panel is damaged, they just give you a credit towards a replacement as panels are not repairable. 2 phone calls later and a new tv was ordered for exchange. 2 days later I had the replacement in home. Easy Peasy… Note: They gave me a current day replacement credit towards a direct replacement of what I originally purchased. That total was higher than the original purchase price with tax and warranty. I can’t say that this will apply to all but, it worked out well for me. I then decided to upgrade and the full exchange value was applied to the new tv. This ended up being a great deal. My new lg qned tv is now hanging up and I took another warranty to protect my investment as well. The cost seems high but, it is well worth it when you are planning on buying a large tv as it comes with in home service.

I hope I never need it, but I did buy one. It was not very expensive when I purchased the TV.

Peace of mind insurance. I hope to never have to use it. If I do I hope they deliver as promised. Rating is based on future promises. Seemed realistically positive.

I just wanted to protect my investment. They only disappointment was contacting Best Buy back customer service, You have to purchase Best Buy 30 day price guaranteed or become a member I’ve been buying for Best Buy for over 20 years, Best Buy wouldn’t even meet me halfway on the price match over a $50 difference that I would’ve need to purchase Best Buy membership

normally don't purchase extended warranty but I did with this TV as I am not familiar enough with this brand to totally trust it