Customer Ratings & Reviews

Good quality products but technology breaks so good to have backup

Good TV, problems arise when one becomes familiar with the interface. Redundant steps to access content; antiquated format.

It’s protecting your investment. Self explanatory and worth it

I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

I would most definitely recommend this!! It’s great to have insurance

looks and feels nice except for the tv stand. tv stand base is nice and heavy and metal. but the shaft and mount is plastic holding a ~50 pound tv. therefore it wobbles as you set up or whenever you touch. out of the box settings are ok but its annoying to find the right settings especially if you want to get rid of the stutterrinf on fast moving objects. also annoying how intelligent mode is not always the best, so i end up going back and forth between intelligent mode on and off. but when its off you have a myriad of settings to mess around with which gets annoying furthermore. so you either always have to compromise something using their preset settings or adjust/edit settings everytime you watch something different. so unless you are constabtly going to watch the same type of things, you may spend more time than you want messing with settings. the biggest thing that bothered me is when you see bright and still objects, you see like pixels or dots moving. like when u try to see how detailed someones pores are, you also see dots moving so it seems like you have a damaged tv? im not sure how to explain it or if it is a problem but it bothers me.

I always get Geek Squad protection on my electronics. It’s just provides a peace of mind. Thankfully I’ve never had to use it.

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

So worth it. This was on my parents old TV I bought them. TV was about 4 year old and started getting dark spots. Geek squad had me send pictures and approved replacement. They came out and delivered the new TV and removed the old. Would always suggest either the individual plan or the plan that covers all purchases, both are a good value

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

I bought the warranty on my insignia tv I bought less than 2 years ago, thank goodness. There was definitely an array of issues surrounding getting my warranty service but it all worked out in the end. I have just bought another 5 year warranty on my new tv.

Peace of mind in case something goes south with my new Samsung TV

Excellent quality picture. Perfect sound. Highly recommend this tv.

So far we haven't had to use this, but we have in the past for products and have always been happy.

You absolutely cannot beat a Best Buy protection plan for televisions! Especially for OLED TV's due to burn-in being covered unlike most protection plans elsewhere. I have personal experiences in which I have had 2 different LG OLED TV's that have been replaced, like for like (with one being upgraded from CX to G3!) due to accumulated dead pixels clusters. Techs came out, diagnosed and TV replaced (even wall mounted again for no charge!) in less than 2 weeks with me of course purchasing new protection plans for both! Best protection plan in the business!

I recently had to use this for a Sony TV that started experiencing back lighting issues. I was hesitant to purchase but I am very glad I did. This was much better than a Health Insurance Scam.

5 Year Great Price, you always feel that you have no worries for five years.

I definitely bought the geek squad 5 year protection

Geek squad never disappoints. They are able to fix jut about anything.

Great Service!!! Definitely worth getting, team was very helpful