Customer Ratings & Reviews

Best Buy is like my Victoria's Secret! I shop there frequently and buy all my electronics there! A huge part of why is the protection plans, I cannot recommend them highly enough! I have been buying the Best Buy Geek Squad Protection plans on virtually all of my electronics for more than 10 years and have never been disappointed by the exceptional service. Not once! Ever! This is absolutely the best warranty service in the retail industry! It's in a class of it's own, there is nothing else like it. And I tend to be a hard customer to please!

Haven’t had to use and i hope i never do but glad i have just in case

The insurance agents were beyond expectations, and the all services for claim was easy, fast amd gentle

With how complicated tv’s are now I think this extra warranty gives great piece of mind

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

I haven't use the geek squad recently but, in the past they never disappointed me and I'm sure they will not let me down if I needed them again.

So glad I bought the extended warranty for the Samsung 50in series 8 tv. The warranty I got was for 5yrs. The TV worked great for the past 4 years then the screen didn't show anymore. I called customer service and they replaced it with bigger TV for the same price I paid for the smaller TV of the same brand. Great coverage. Thanks BestBuy.

Although the 5 year Geek Squad Protection Plan is up front pricey, it delivers as promised. I've replaced 2 TV's due to screen failure and have received full credit towards a replacement. The exchange doesn't occur overnight, but it happens.

Gives me the peace of mind just in case something were to happen

Great to have a warranty beyond the basic one . Price was good.

Great Service! Delivered on Time! Met my Expectations!

Excellent price for 5 years of protection against any situation

Standard protection is a must to keep your quality items in Tip-Top shape.

Hope I never need it but peace of mind if I do!!!!

[Employee of bestbuy] Great piece of mind protection for my new Sony Bravia 5!

Didn’t use this much but its helpful if you can get it

Very easy to receive I would buy again soon with np.

So glad I paid for this. I usually don’t, but when it comes to TVs I’ve been burned enough to know it’s worthwhile insurance. Sure enough, our TCL 75 in screen went out not 3 months after the manufacture warranty expired. The Geek Squad came out, tested the picture, confirmed it needed replacement and called the exchange in immediately. I had a confirmation number and a link to the number where I spoke with an agent to get it replaced. So seamless and efficient. Thank you Best Buy!

I love my TV and this be my second one and I going to get a larger for my family room

Geek squad is nice to have when it is needed. Havent needed it yet.