Customer Ratings & Reviews

I like tv Quality of tv and imressive and espcellily i like service you provided

Very easy to use website and product variety was excellent. Prices were extremely competitive and offered price points that fit into my budget. Overall great experience.

Best thing to purchase just in case of an accident, you are covered for 5 years.

Great customer service and help repairing products.

Great service, great tv for the price, picture quality is bright and clear

Ive not ever had to use. The technicians are definitely full of great advice. Ready for any challenge given.

Great add on with purchase when we order our tv for the house

Excellent! If I need assistance they will be available. I haven’t needed them yet but in past purchases I needed them.

Very professional installers. Definitely recommend

Hopefully I would not have to need them for anything with my TV but I wouldn't recommend this product yes

Low price good product, I wil recommend it when you buy your products

Very helpful fast easy everyone was accommodating and informative

I am so grateful that I got this 5-year Best Buy geek squad because my TV started faltering after about 4 and 1/2 years and I called Best Buy and they replaced it immediately with a better TV

Have never had a problem with the squad when requesting assistance.

You can't beat a 5 year protection program as good as this!

Always a good buy. Always a good response. I have no complains about the service.

I paid for this just because I know how my kid eels in the last TV I had he damaged it so I paid the money for five years and I think this is a good warranty. I recommend everybody to get it especially if you know how your kids are and they like to throw things and stuff like that. This is a must have for your TV you guys.

I normally stay away from the additional protection services on any products I purchase, but this one really saved my butt. I bought a floor model of a large screen high definition TV. Over time, I noticed thick lines on the screen and discoloration. It was most noticeable when there wasn't much action on the screen and if large areas pf solid colors were displayed. As it turned out, the LED screen was showing remnants of the demo mode screens that would run constantly in the store. The protection plan allowed me to get %100 of my purchase price back, providing it was spent at Best Buy. I ended up getting a new 55" TV.

The agents here are some of the most helpful computer folks I know. I do wish there was away to better communicating with these guys before I come to the store. If only for a brief 15-20 minutes conversation to see if problem can be resolved before bringing in and leaving with them. I have to have my computer to work and this would be of great help. Perhaps expand hours or have a virtual meetings scheduled all throughout the night. Your workers could choose for overtime or not answer and let some other person within the company say a 1000 miles away that would like the overtime. Make it easier and just ask for volunteers across the country and allow them to work out of there house for the calls that come in after hours. If that fails then I can ask my boss if I can leave it but that’s usually not the case.

I had this product since I long time ago and they do a very good and excellent job