Customer Ratings & Reviews

While I haven’t had to use the warranty yet, they’ve never failed me on the few past issues I did have with other warranties.

I bought the extra insurance in case anything unforseen happens to my electronics I don't make much money, so I can't afford to replace things all the time.

While warranties themselves are a total cash grab by every company ever, when buying a brand new TV thats $1000+, you'll thank yourself for getting this warranty. I got a 5 year warranty on my 65 LG CX. It covers burn in and will replace the device if anything goes wrong until 2025. Even if nothing goes wrong, that piece of mind is worth it for a $2000 television. No other warranty on the market covers burn in for OLED tvs. And I wouldnt buy a single year play let alone a 5 year plan from anywhere else.

They are so helpful. They can fix anything. Love the geeksquad.

[Employee of bestbuy] Honestly, the Geek Squad protection is very customer-friendly and hassle-free to use.

Excellent service. great technicians. Very helpful & cooperative. Timely & courteous.

5 years protection plan is worth to buy. The TV I bought had a looping issue where it kept turning on and off. The Best Buy representative refunded the full amount without any hassle. Whenever I buy items from Best Buy, I will always get the protection plan. It was very easy to get my money back as store credit.

Purchased 5 year warranty for an open box TCL TV R646. They were professional and helpful when advising on the 5 year warranty. I have no issues with tv so far but good to know I have that extra warranty/coverage in case anything happens.

This is an excellent deal for the five years plan as it stands my tv did last two years before problems then they replaced it without worry. I was so happy with the 3 year plan I bought with the first tv when I got its replacement I added the 5 year warranty which also came in handy when the remote went bad and got replaced again covered. Well worth the money!

Havent used the geek squad warranty but purchased as the coverage is a fair price. If the backlight fails, the replacement cost is mire than the 5 year warranty/service plan.

Geek Squad Techs were efficient and polite. Helped me with any questions I had while they were replacing the TV on the wall would recommend this service highly

Always great, not my first time buying this warranty. It saved our families behind more than once!

WOW, This was a great buy for the price for this tv,and with the help that we received we picked the perfect tv for the room we put it in. There are no complaints on,color or picture. Sound was fine but with the great service we got the best sound bar witch i will leave a review on it as well.

I opted for an extra two years of protection and I've read great reviews from other customers that used these guys. Definitely add protection to any electric device, it will give you peace of mind just in case something went wrong.

Always get the protection if ur TV is over $1000. I bought the 5 year warranty on my old Sony tv. It broke 4 years 7 months in the warranty and they offered to give the same model for the new year or $870 towards new tv. It was definitely worth the money. BTW I paid $1000 for the old tv.

Purchase a 65” Samsung OLED tv. I made sure to purchase a 5 year extended GeekSquad warranty for it as well for peace of mind. I definitely recommend to anyone to purchase an extended warranty for an electronics purchase like a big tv. It’s good to know that if anything happens to my tv in the next 5 years that I’m covered. The cost of the 5 year warranty imo is fair.

Had my lgc1 get burn in and got refunded the full amount very quickly. Upgraded to the lgc4 very happy with this choice

Worth the purchase. Has been excellent since day 1

They were booked out a month, but with things being the way they are these days, I understand. I needed their help to finish setting up our TV. I was so glad we bought the coverage! The way electronics are built these days, I always opt in for the insurance. The tech was friendly, patient, and very knowledgeable! I only wish they had more knowledgeable customer/phone support. My issue probably could have been solved over the phone.

Fast and easy customer service hassle free experience