Customer Ratings & Reviews

These subscriptions are always helpful! Geek squad is always a phone call away with whatever you may need

The agent was reliable and my tv lost ita image the warranty was very easy to claim

I have boughten many electronics from Best Buy over the years. However, I would recommend purchasing extended warranty coverage just incase. I did have a couple repairs done in the past. They were very satisfactorily performed with a high degree of professionalism. Be sure to purchase a Geek Squad Protection plan for all troubleshooting, service needs and operational advice.

Bought this extend warranty due to the great experience that I had with the Geek Squad on another issue

Geek Squad is always great to have! They will save you so much money in repairs.

They are awesome I haven’t needed them for this tv but have used them many times in the oast

Extremely recommend this service and Best Buy is amazing at helping you through the process

I have t had to use this product but I have peace of mind knowing that if a lightning strike effected my tv it would be covered .

having bought the extended warranty in case somthing happened was a hard decision at the time due to added cost at the time of purchase 3years later i couldnt have been happier with my decision geek squad was fast to make a repair when that option didnt work out they replaced with a brand new one thanks geek squad.

I got the Geek Squad coverage on a brand new LG C4 oled. It's my 1st oled which is an incredible tv. But wanted the peace of mind with coverage on this TV just in case

For the price is worth it take care of youre purchase since manufacturing only provides a 1 year guarantee

TV protection plan is great to have I haven't had to use it yet

Great service on everything I love everything they do a nice job

I bought a washing machine 4 years ago. I had a 5 year warranty.That came out and repaired it.No questions asked replace the computer bored thank you

It was the day before thanksgiving and I turned my tv on and the screen was white. I had only owned it for 13 months. I unplugged it and tried to turn it on and it wouldn’t work. I looked up the number for geek squad and spoke with a really nice person. They replaced my tv for free I just had to repurchase the geek squad for my new tv because it wouldn’t transfer over.

I love the quality of pictures version and sounds I love everything just small recommendations if Samsung can reduce the weight of TV it looks tin but too heavy

The agents mounted my TV and connected it to all my devices

Very good price and customer service was top notch.

Best Buy offers Geek Squad protection and service agreements on all their TV's, computers, appliances, etc. The service agreement packages are all fairly reasonable, and since most manufacturers only guarantee their products for one year, extending the warranty through Geek Squad is a great value. Over the past ten years, I have purchased multiple TV's and computers through Best Buy. I have also purchased service agreements for all those purchases. On several occasions, my TV or computer has needed a repair at apprx the 5 year mark (from date of purchase). Geek Squad diagnosed the issue and determined that the product needed to be replaced. Since I had an extended warranty, Best Buy delivered a brand new product. No hassels, just good service.

Always get a warranty on all your purchases. I love the Geek Squad. They are always available to assist when the problem goes wrong with your electronics.