Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30744 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 30,744 reviews
  • Rated 5 out of 5 stars

    Good for piece of mind...hope i wont have to use i

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, havent had to use it yet. But have confidence that there is some coverage for 100" tv. Price was reasonable (because tv price was reasonable too)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Best buy has the best warranty hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Geek Squad Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a technology-minded person. As a result, I want someone I can call if I have a question about the product I've purchased, or a problem arises. Having Geek Squad protection gives me peace of mind because I know I can call them 24/7 (yes, I've called them in the middle of the night), and they will help me. I've had excellent service, which is why I always add Geek Squad protection,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t use the geek service for my installation of my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5⭐️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having geek squad, when I can’t or don’t want to install something they can and make it look easy. lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great added service for non technical people like me! I don't have to worry about messing it up as if I did, they would be able to fix it with ease and promptness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Always glad to have this service available for large appliance or electronics purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toddler protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a wonderful add on to any major purchase. Especially TVs around toddlers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Protection worth it on an expensive TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In light of how much the TV cost itself, the pricing for the 2 yr service protection was worth it; but not any longer. I figure any real problem will likely happen within the 2 years. after that, repairs might not even be worth it as technology moves so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, great service. Easy to schedule service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents explained the process so i can install it on my own and connect it to other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this time I bought the protection. It does however give me piece of mind. Another time I bought this protection and did have to use it and it was easy to have them take care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All about having electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had some issues with the computer before and geek squad got me together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LylaS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is great to have. Replaced my TV that went out.I have had two TV’s replaced with the extended warranty. Just make sure they take the old TV with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 % recommended Standard Geek Squad Protection Plan. I brought this plan for my cell phone and I had functional damage to my phone. Geek Squad service team member had given good response and changed my phone with brand now. thanks to Standard Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already purchased an extended warranty, I know Best Buy will take care of me, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection plan is 2nd to NONE.. the best plan offered by anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to help my mom out. Super cool that tvs over 45 inches, they come to you. So you don’t have to lug around the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the five year geek squad plan. Lo and behold my expensive $2000 Sony TV decided to not work one day. Called up the geek squad and they arranged to have it fixed. No hassle no extra cost. The only thing I had to do was make a phone call. Best Buy and geek squad took care of everything. I purchased a second television from Best Buy also purchased a geek squad plan for five years. It a peace of mind that your television is going to be taken care of. “One call that’s all” LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely worth it for the peace of mind when it comes to those big purchases.

    I would recommend this to a friend