Customer Ratings & Reviews

This sound boy has a massive face and a good tener in it

The agent were very helpful and installed the tv with no issues

I always buy the protection. I have used it in the past and they are very helpful.

Professional courteous people. Set up everything for me and answered all questions!

If you buy a television or anything over 200 bucks I would definitely recommend getting a protection plan because without it. It's like throwing your money out the window, there are so many different manufacturers making products now you just don't know if your product will be any good or last. So I definitely recommend getting a protection plan.

It is worth buying the extended warranty. Several times it has paid off by replacing an item.

These warranties are excellent as they are serviced by geek squad which is part of best buy, not a third party which might not respond

Fast and quick at getting me set up and working! Everyone is helpful and knowledgeable to answer your questions. Highly recommend!

I am pleased with the service and support that I received from Best Buy geek squad and their customer support service….

Only place i buy my electronics.. just make sure to get the warranty

Great for peace of mind, doesn't cover physical damage, wish there was an option for damage coverage on tvs at Best Buy

TV got here safe and sound without any breaks in the display.

Solid and straight forward warranty. Cant go wrong with coverage

I had this protection service on my former LG TV that failed after 3 years of use. The Best Buy customer service personnel assisted me efficiently and effectively with guiding me through the process of selecting a TV and setting up delivery for my new replacement TV.

Haven’t had to use it yet but it gives me a peace of mind knowing my product will be taken care of.

LOVE my new tv. Great price, awesome and easy to use remote. It literally has everything in a smart tv that you would want. I like that even my non-techy grandma is able to easily navigate the tv/apps/and remotes. Also has voice search feature which is very convenient. It was super easy 1 step, push of a button to get my cable tv remote paired with the new tv. I loved that part because usually they have codes you have to fuss with and it takes too long or you don't have the code etc. I definitely recommend this TV!

A warranty that you want to have, security if you have a problem they will address quickly if there's a problem but I never had any problems with Samsung TVs.

Thank you for never giving up! I cannot put into words how grateful I am for your kindness and good heart. Thank you for being who you are! Your presence has made my life more beautiful.

One of the best things I love about Best buy is their protection plan. They are great

Geek squad helped me get a new tv after the first on broke within a couple months, glad I paid extra for the insurance