Customer Ratings & Reviews

Worth it for the piece of mind . Decided to go with this after 2 of our TVs purchased in the last 5yrs crapped out. Sadly they don’t make televisions like they used to , I had a Samsung that lasted me for 11 years no problems... my last Samsung only lasted for four years. Vizio lasted for 4yrs and Insignia 3yrs ...figured 5yr plan chances are good I’ll probably need it.

In my opinion not all items need a protection plan, but for a tv in my house, needed! Tv's are so light weight and the screens are more sensitive to a cats flying attack of images on screen, the "opps I missed " thrown balls or the backswing in sword play, and of course the accidental discharge of an airsoft gun's bb's. Then for the normal household ,things like surge protection, pixel loss, speaker crackling and now days the "Smart" portions of the tv. So I say yes to tv protection plans.

Don't kid yourself, get the protection and put your mind at ease should something go wrong.

I bought this for insurance for my 98” television. It is a little pricey but the coverage is good and it would pay for itself with one call.

Guys helped me bring it in and offered to mount but I already had a guy for that. TV is awsome

I highly recommend buying the protection plan when purchasing a new TV. After four years my television display went. The manufacturer had no interest in helping. I forgot I had ourched the protection plan until I signed in to my Bestbuy account. The tech who came to my home could not repair it, so I was given a credit towards a new one which is an upgrade from what I had.

Hopefully I don’t have to use it but just in case I have it.

I urge everyone to consider an extended warranty thru Geek Squad. I recently had to make a claim on my 60" and since they didn't make my particular model any longer, they replaced it with a 65" yaaaa!

This tv has an excellent picture. I have no problems to report

Very easy to communicate with when I had questions regarding a tv I purchased a few years ago. They were nice and friendly and offered me good advice when trying to figure out how to expand my tv’s storage.

Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

I recommend anyone to purchase an extended warranty on a major purchase because you never know when it will be needed I had purchased many warranties in the past and yes they do work and less worries not to affect your pocket book because you already took care of it earlier

Geek Squad does upstairs delivery, setup and haul; away and rescues my bad back. I used Best Buy's crack service division, The Geek Squad to install my new 77 inch HDTV in our small home theater room upstairs. They exceeded all my expectations from speed, cost technical smarts, courtesy and COVID-19 safety. Price was more than reasonable for the total value we received!

Everything is working fine.I have no problem with the service.

Good expalanation for necessity of protection plan.

Amazing thanks geek squad They helped me in getting my tv fixed

Geek squad is a must if purchasing electronics it really is a life saver if anything unexpected happens!!

The greets squad extended service gave me five years, a piece of mind on a major purchase. They were professional about the install, and making sure everything worked properly before they left my home.

Reliable warranty that covers issues no questions asked.

Purchased for our other tv, same idea as we have young kids and it is not a good day when the living tv gets smashed and you have no warranty/protection plan and end up spending 10x as much if ya buy the plan rather than a whole new tv.