Customer Ratings & Reviews

i got the 2 year standard greek squad protection plan for my 55 inc smart tv by mistake I meant to get the 5 year standard protection plan. Which I feel would be a good deal because I had another tv without the 5 year year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it. Where now having the plan if anything goes wrong they will fix it.

Purchased the 5 year Geek Squad Protection Plan to go with our new 65” Samsung TV. Only had the TV for about 2 weeks now and so far no issues and hopefully we don’t have to use it but if we do, we will definitely be holding Best Buy to their part of the deal for sure!

Haven't had a problem on Hisense Tv's but there's always a first time, knock on wood. I bought the TV reg price was $1000, for 75", I got on sale for Christmas for $600.00, The protection plan was $ 75. or close, I am proud to be protected. I had the use the plan on another model TV, and bestbuy honored very well.

I purchased this for my new Hisense TV. The TV died in 6 weeks and when I called the Geek Squad I was told I had to deal with the manufacturer for the first year of the warrenty. This is understandable. The Geek Squard member was very nice. My issue was when I tried to cancel it my refund was prorated.

Geek Squad protection is a must. I use to not get it until my son's Bose headphones broke about a month before his Geek Squad warranty was up. He brought it in and got a new pair no questions asked. Saved him over $300.

Fantastic service and fantastic people. It’s a pleasure working with Geek Squad and they always find a solution :) 10/10 service!!!

Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

[Employee of bestbuy] Service plan comes in handy so I always buy to protect my product

Support provided by Geek Squad was extremely smooth and I barely had to do anything.

Geek squad is the best thing to have on your merchandise when you purchase anything from the store they are the number one when it comes down to take care of fixing merchandise so make sure you purchase a merchandise get that warranty with geek squad

I purchased this unit to replace an older plasma that did not have a full tunner. This unit has a very good tuner with many built in apps. Sound is fair a sound bar would help.

Always purchase the protection. It’s quick an efficient

I bought the 5 year protection because I purchased a LG OLED tv and do alot of gaming and tv watching so I am glad to know I have added protection in case something happens.

The protection plan was explained to us and how it worked and it was a no-brainer as far as we were concerned. We purchased this as well along with our TV.

I gave five stars for the value. At $20 per year for 5 years on a 75" TV is quite reasonable. Although I haven't had anything go bad on me under an extended warranty.

I will never buy something from best buy without this. It has paid for itself time and time again. Got a replacement on my tv within 48hrs of the claim. Great warranty as always.

I chose to get geek squad protection for 2 years for 43.99 literally covers anything will replace brand new instead of the best buy protection because that one was only for 1 year at 199.00 for a membership yeah ok nice try

Stress free, Knowing that i have a back up plan makes me wanna go back to the store and purchase more devices. Their warranty is worth it .

I always get the warranty when I buy TVs or high price electronics.

I’ll never not use this service after having an issue with the TV. Take it back no questions asked