Customer Ratings & Reviews

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

Provided great coverage for my product. Very easy customer service very reliable would use them again.

Based on previous purchases for different items, I didn’t hesitate to get this for my Tv. Actually I get the geek squad protection for all my purchases at Best Buy.

Geek extended warranty is a great addition to ensure a few years of maintenance free.

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

Have piece of mind with geek squad support and protection.

Purchased the new LG oled 65 inch tv. Because there is a possibility of burn in on oleds, and LG does not cover that in their warranty. I purchased the 5 year Geek Squad warranty that does cover burn in.

One of the best items i have purchased. Absolutely love it

The Geek Squad service agreements are the best. If they can't fix it, you can credit to buy something else. They have always been very professional, helpful and understanding when I needed help.

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.

Love geek squad warranties.Anytime I have a issue with a product I'm able to return it to the store and the customer service rep returns the items for me.

A must have protection plan especially for after the manufacturer warrànty ends. If they cant fix it they replace it.

Have not had to use their service yet on new tv but have had great response when needed on computer

Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.

Great Service! Nick and Gordon were professional installers. Quick install and answered all questions. Thank you for the great service! Love the set-up and look of it. I would recommend to everyone.

Had a quick question about setup and they got me the help i needed!

I've had several scenarios where an item I bought conked out a year and a half after purchase. They were able to just go ahead and swap it out and or give me store credit for what I paid, if they didn't have it in stock.

Tv has nice colored and everything is easy to understand

The agents were very helpful and attentive. They helped me understand.