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Customer reviews

Rating 4.7 out of 5 stars with 30641 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 30,641 reviews
  • Rated 5 out of 5 stars

    Geek Squad folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant say enough good things about the GEEK squad!!! You answer ALL questions! Fix all issues!! The protection plan is the best thing I have done!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent Stephen that helped me with my tv issues was very thurough and knowledgeable with all the questions that i had when diagnosing my tv issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage! If anything happens for the next 5 years Best Buy will replace or fix my car radio.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Be Smart and Add Geek Squad Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding an extended Geek Squad warranty to your most cherished and expensive electronics at Best Buy is thevsmartest thingbyou could do as a customer. Insure your products in case of accidental damage or equipment failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my outdoor tv due to weather conditions in Houston. I keep it covered when not in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    US ARMY RETIRED DISABLED VETERAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option is Greatly a Excellent one. The Geek Squad are Excellent at their job. Best Buy has one of the Best Warranty solving Problems or any issues with Products sold by them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S90D indeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clarity and color. Highly recommend it. Sound from tv speakers is decent and gets plenty loud. The Samsung OS is ok. At first had issues connecting to the internet so had to factory reset the TV in settings and so far so good. Price has gone down by 300 bucks in the last few months. Wait a bit more and might get cheaper lol. By then something else better would come out but for tv movie steaming this really is plenty. Haven’t played games on it yet. But hooked up my laptop with hdmi and works flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good the best company to buy a insurance for my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If It's Needed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If that's what you want, try the protection, but most Insignia TVs really don't require it (my personal opinion).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection for my devices?!?!?!?!?!?!? Sign me up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatest option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the extra!!! Had a speaker suddenly go out on me right before Super Bowl party

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Man

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and Julian was a very nice man. Very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-Store Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast and efficient service! Staff was very friendly and informative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY HAS THE BEST CUSTOMER SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really stands behind there customers I have purchase every tv from them. I purchase 50" 2021 model Hisense couple years ago with a 5 year protection plan. Some time ago my tv failed. I call Hisense file claim after 2 weeks i never got a call back from them i was outrage by there lousy customer service! So i reach out to Best Buy explain the situration within 2 weeks Best Buy replace my 50" tv with 55" Hisense at no cost to me. Just week ago again the new replacement Hisense tv again failed. I called up Best Buy and spoke to Chris manager at corporate his first question was, have you pick out a new replacement? Yes i choose 2023 model Roku Plus Series and it was $100 more then my original tv cost he said no problem no cost to you and we will come out next week remove the failed one and install with the new tv you choose. This exactly why i buy all my tvs from Best Buy. There customer service is outstanding and they really do take care of there customers and back up there products especialy now theses days where most customer services is at new low. Thxs Best Buy for taking care of me. Your the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds Like Good Coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say at this time. The price was good.....$79.99 for five years coverage ( no accidental coverage ). Everything else is covered and they'll come to your house to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen work every problem I have. And I use them a lot having little kids pressing buttons they shouldn’t. Broken or just a jam they get me taken care of. Even help me file for new stuff. Thanks guys for your help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, a good thing to do

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra feeling of protection with the geek squad plan. I don’t like that. You really don’t get a replacement TV, only your money back basically if you have a problem with the TV and it was an open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have when you purchase a TV, this alone saved me thousands in the repolacement process. My TV started to have pixels go bad (white lines accorss the television) in the top right corner. I was able to have geek swuad take a look and they said its no good and issue me a credit for the TV through the insurance. Withour it i would have paid 3k plus tax, with this insurance i paid a third a got the new insurance...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the 5 year warranty. Always. Its worth it just in case you're tv takes a dive also the warranty covers remotes that stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv wasnt delivered to me damaged love that. I am a sold customer,i will be shopping here more often.

    I would recommend this to a friend