Customer Ratings & Reviews

Please listen to the BestBuy sales person when they talk to of this amazing plan, I had at first immediately shut him down and didn’t let him explain, I was wrong and should of been open and heard him out. When I got home and my order had to be changed because of availability and pricing, I found a great deal for Geek squad included in the add on suggestions so I added into the cart to see what it would do. I was in desperate and FAST need of replacing broken down kitchen appliances in a nee to me home because within a year I had no working fridge or oven Holy moly! I saved so much more on installation and haul away then I did on the geek squad plan itself! And 4 months later when my garbage disposal ALSO died, I used the plan to have that delivered and installed! And I still have 7 months left on my plan! Thank you BestBuy for such a great service

Unfortunately I have never had the opportunity to use.

The process was worth it to protect my smart TV and the agents from the store helped me through it

Good "backup" to have, we just just hope it is. not needed!

Tv works great for the purpose of needing a Tv last minute!

After having a large tv fail in less than 2 years and having purchased such a program prior to this purchase I would not buy a tv without an extended warranty! And this time added a power surge addition!!

Best tv I've bought. No issues. Easy to use. Love it

I like the protection best buy offers, always does a good job IF something goes wrong

I purchased Geek Squad expert service for one of my products that i cant remember. I have not needed to use them as im pretty technologically savvy myself and can do most things by myself. I downloaded their phone protection app for my cell phone and i use that quite often to clean my phone, scan for any issues, and backup all of my phone data. The app is great by itself and easy to use. I would highly recommend.

Outstanding Geek Squad for anybody that needs. Computers were doing.

They arrived on time. Did what they were supposed to do and gave an overview of the TV.

The Geek Squad 2-yr protection flew by faster than expected. These geeks know how to get the job done in a timely fashion. The protection is neat with no visible wear in sight. The geeks won't have you waiting more than a couple of minutes if not too busy to assist you. It has been a while since purchasing my device but no major signs of wear and tear. The geek that serviced me was exceptional. I was very impressed with the customer service.

So glad I paid for this. Our TV stopped turning on after about a year and half of use. Since I got this service they are coming to make sure that it can’t be fixed and if it can’t it’s getting replaced for free! Can’t beat that!

Great customer service and help repairing products.

Geek squad is excellent. Very knowledgeable and friendly. Go above and beyond to assist and fix. Thanks guys

Perfect product I recommend I recommended. I feel very nice

This the best thing you can buy with tv always worth it

Glad to be able to add these services at a reasonable cost!

Always great service and very knowledgeable when answering any questions I had

This is our second TCL 50" tv and it is the best ever.