Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25358 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 25,358 reviews
  • Rated 5 out of 5 stars

    Worth it for Big Purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my LG G2 because, although they are rare, LG is not reliable when it comes to product defects. It was like pulling teeth to get LG to refund my LG G1 when he randomly died the first year of use (totally random and rare event). After taking months to get my refund I went with Geek Squad Protection on my next purchase. Best Buy has hands down the superior protection plan. Totally worth it on big purchases, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection got me a new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally stay away from the additional protection services on any products I purchase, but this one really saved my butt. I bought a floor model of a large screen high definition TV. Over time, I noticed thick lines on the screen and discoloration. It was most noticeable when there wasn't much action on the screen and if large areas pf solid colors were displayed. As it turned out, the LED screen was showing remnants of the demo mode screens that would run constantly in the store. The protection plan allowed me to get %100 of my purchase price back, providing it was spent at Best Buy. I ended up getting a new 55" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price and peace of mind for the protection of my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Option at this Price Point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did extensive research for a 75” television before purchasing and it does not disappoint! Excellent picture quality and the 75” uses a different panel than the other sizes that’s bright and has a fantastic wide viewing angle, making this perfect for a living room. Coupled with the 2 year manufacturer warranty and optional added coverage from Best Buy, it’s almost impossible to find a better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def always helpful and I would recommend! I love buying my products from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and co-worker did a great job with install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage for price. TV was returned but no hassle about warranty refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the protection plan at a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap extra warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extra protection for my electronics. I’ve used it in the past and it paid off well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year standard geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan for 5 years find it great option, you never know what could happen. Used it before in other articles and they act fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use them while you got them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service there when you need them. In every store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad can’t be beat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. They were on time, removed the old broken wall mounted TV and installed this beautiful LG OLED. They showed me their recommended setting. Haven’t need to change any setting though I tried, but couldn’t improve anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I don’t have to use it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewing a product protection plan. I hope I don’t have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV Quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job in the installation process and helped us understand everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! Would absolutely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, however I have never had an issue with using warrany services with Bedt Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my ole a**aunt big back tv.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to bring my 75yr old aunt into the 21 century.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good help great service and very helpful , what more can you ask for,thanks.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    It’s worth it

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, it always comes in clutch when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and easy to create a claim.

    No, I would not recommend this to a friend