Customer Ratings & Reviews

Jayden help me with a problem with an iPhone 14 and he was very nice super helpful explaining everything we needed and gave us all the options regarding the device. I ended up sending the phone back to apple and I got it the very next day and Jayden called me right away to let me know it was there. Definitely best service there!

In my opinion geek squad replacement plans are gold. Last TV I had was a Samsung KS8500 and I loved that television. But unfortunately after a few years the screen started to go bad so I used this warranty and it gave me a lot of money to go towards my next TV purchase. Which was a Sony OLED. I've then purchased a warranty for that television as well because OLEDs can experience burn in. And fortunate for me this plan covers burn in. I'm hoping I never need to use it but if I do I know it's there and it's well worth it.

Excellent 10/10 would recommend. Great customer service

They were booked out a month, but with things being the way they are these days, I understand. I needed their help to finish setting up our TV. I was so glad we bought the coverage! The way electronics are built these days, I always opt in for the insurance. The tech was friendly, patient, and very knowledgeable! I only wish they had more knowledgeable customer/phone support. My issue probably could have been solved over the phone.

Thank you for all your help in removing the huge program on my computer and not making fun of my really old lap top! Yes I will be in soon to get an new one.

I mean, havent had to use it yet. But have confidence that there is some coverage for 100" tv. Price was reasonable (because tv price was reasonable too)

Fortunately have only had to use the geek squad service a handful of times, but when I do they were quick to act and was a very pleasant and easy experience.

Better to buy this protection plan to avoid unnecessary bills

The Squad really went out their way to make sure I was able to use my GS Warranty to the fullest.. They made sure I was able to purchase a replacement TV after my original wouldn't stay powered on.. They gave me great suggestions on different TV's to purchase with the amount I was given on my store credit..

Swapped out a bad tv with a new one and delivered promptly!

Geek squad has been a company that's always delivered fantastic service and support not matter what the product.

I had a 4.75 year old TV that died, it was not repairable but had a5 year service plan... Contacted BB Geek Squad, once determined status they put me in touch with a different team, in about 15 minutes they settled for the total cost of the broken TV (less service plan cost). I used that money too heavily discount the replacement TV. Very happy with the whole experience.

Good for replacement! If you buy a TV, I definitely suggest getting this service!

Warranty is great to have. Replaced my TV that went out.I have had two TV’s replaced with the extended warranty. Just make sure they take the old TV with them.

I recently purchased this product, and it has exceeded all my expectations! The quality is outstanding, and every feature works as advertised. A lot of thought and effort went into its design and functionality.

Great for the television. Always good to have insurance especially with little kids

Love having the added security of an extended warranty

The best decision when it comes to appliances Highly recommended

The Geek squad was very nice and made sure that I received another Television and I love the quality of my new TV

Always buy the warranty people, always a safe bet and have had no problems with it