Customer Ratings & Reviews

I’ve used my Geek squad service in prior years and the service was well worth it. Inexpensive and you can’t be it

Bought the TV in 2019. Power board failed and replaced in 2020. With warranty still left in 2024 the TV fails again and they tell me it possibly won’t be covered/will be junked. What’s the purpose of the warranty???

Great service, my TV had issues with the network card and picture display. The representative helped me to resolve the issue immediately. Now recommend geek squad to everyone.

In light of how much the TV cost itself, the pricing for the 2 yr service protection was worth it; but not any longer. I figure any real problem will likely happen within the 2 years. after that, repairs might not even be worth it as technology moves so fast.

Great service. I will always add this service. Products just aren't what they use to be

55” TV I purchased was 13 months old when the picture went out but there was sound, called Geek Squad and diagnosed over phone, parts shipped to my apartment and service man was here within a week. TV couldn’t be fixed and a replacement TV was ordered, all this during the Covid-19 virus. No replacement available so received a gift card for a new replacement ... Because of COVID-19 it took just over 5 weeks to get the replacement but understandable

Excellent combo with the TV, pictures are so vivid!!! Makes the game come alive!! Didn't even have to adjust pic or sound!! Amazing quality!! I recommend it to any gamer!! And geek squad keeps it safe too!!

This is a great protection plan that worked out for me when I needed it. I had a very small dead pixel on my TV and Geek squad came to review it and the issue was quickly resolved as I was given a gift card to get a new TV.

I never used the tv. As the TV was returned, defective. But, the customer service, was very good.

Had an issue with my tv and no questions asked and they replaced it for no extra charge

Geek Squad helped us install our 65” tv, the associates were very helpful. I would use there services again.

Stunning visuals, deep blacks, and vibrant colors make this TV a must-have. Thin design, smart features, and excellent picture quality elevate any viewing experience. Highly recommended!

Why by one year when you can get five year for a good price I really like this

Didn't not use this service! Do have the Geek squad warranty

100 % recommended Standard Geek Squad Protection Plan. I brought this plan for my cell phone and I had functional damage to my phone. Geek Squad service team member had given good response and changed my phone with brand now. thanks to Standard Geek Squad Protection.

I luckily have not had to use this but I always purchase it for peace of mind and it works. Often they forget to ask me if I want to add the protection when that happens I ask them for it.

Excellent value for 5 years of coverage. Best Buy has.all of my electronics needs at a great price.

Come on, when you buy a TV, you gotta get geek. Squad protection

Hoping this gives protection if we need it for Tv.

Our salesman was very helpful ! I knew what I wanted he pointed out a lot of the features on 75 inch TV. Was in and out of the store in record time .