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Customer reviews

Rating 4.7 out of 5 stars with 25365 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 25,365 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG C1 died on me, it was just 3 years old. For that purchase I thought I didn't need a protection plan. Never again for expensive TVs. I got the plan for my new TV. Better safe than having to buy new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mine that's worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always worry about my products going bad, thanks to Geek Squad protection plan I don't have to worry about a thing. I can enjoy my television knowing that if anything goes wrong Geek Squad will have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly an all around great experience. Very professional and on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and really nice will definitely add it to more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great oled at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is outstanding overall. The color rendering is flawless, and the motion interpolation works exceptionally well. I highly recommend this for a living room or bedroom with minimal windows or limited direct sunlight for the best viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the security i need at the price i want. i made a good investment purchasing my hisense 75 inch 4k tv / hisense dolby atmos sound combo and this protection plan gives me a solid peace of mind. satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There protection adds peace of mind knowing you dont have to ship it out let geek squad handle it thx Guys appreciate yas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With geek squad covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the peace of mind, knowing that if something happens to my product geek squad covers it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Clients

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfy with warranty service. Really help me a lot with the gift card as credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fantastic! Replaced my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my previous Toshiba tv which stopped working the third year. I called them, they were very nice and told me that model TV wasn’t able to be repaired and immediately issued me a store credit for full refund of purchase price to replace the tv. It was so easy, no problem. So of course I purchased the five year warranty on this replacement tv. Well worth it. Geek squad was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the five year geek squad plan. Lo and behold my expensive $2000 Sony TV decided to not work one day. Called up the geek squad and they arranged to have it fixed. No hassle no extra cost. The only thing I had to do was make a phone call. Best Buy and geek squad took care of everything. I purchased a second television from Best Buy also purchased a geek squad plan for five years. It a peace of mind that your television is going to be taken care of. “One call that’s all” LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv product geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone I spoke to was fantastic very polite very knowledgeable just the whole customer service they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of $20 which is $10 a year. It’s well worth having a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my Samsung sound bar after attempting to trouble shoot it they ended up just giving me store credit and letting me upgrade to a newer version without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to protect my purchase! I haven’t needed to use the service but glad to have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Protection Plan is worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan with my TV back in 2017. The picture on the TV started to go with only a couple months left on the protection plan. Contacted GeekSquad and they diagnosed the issue and replaced my TV. I got credited for the TV I bought in 2017 and they waved the delivery and haul away charges, which allowed me to afford to upgrade my TV because all I had to pay was the difference. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv. looks amazing. and the sales rep was awesome and helped me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agent mounted my TV and connected perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek squad service you will be glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend to getvthis services is the one thing thatvhave save more money for me in past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad warranty is a must of you but anything of high value!! Don't save money when it comes to this extra coverage!! You'll regret it if you don't.

    I would recommend this to a friend