Customer Ratings & Reviews

I have used in the pass! Professional/Great service

We appreciate having a warranty for our new TV. It gives us peace of mind.

Very good value to protect your resent purchase . Reasonable priced

The Squad installed my GE washer and dryer. It wasn’t easy. The configuration we had in mind was ok and would have worked but suggestions from the installation crew changed my mind. My wife was incredibly pleased with the change! They earned me some wife points. Lol. Now I am having them return and install pedestals under each!

I had an issue with the screen on a 65" OLED LG television. The television was inspected by a technician and was replaced at no charge. I am a very satisfied customer.

I typically don't do extended warranties, But these days, unfortunately, manufacturing quality isn't what it used to be and I didn't want the hassle of dealing with the manufacturer if my Polk S2 sound bar died... and die it did. It was a breeze to walk into the Best Buy store with my soundbar and accessories and get an immediate refund for exchange or upgrade to another system. Definitely worth the extra $24.95 for ease of return and peace of mind. Not too bad for $5.00 a year for 5 years of insurance.

Came into store with a broken Dyson and I was back out of the store with product replaced in less than 30 minutes!

Very good plans and they stand behind exchanges or returns with no questions asked

They friendly and were very good about trying to help, but had to send off the tv anyway. Getting the appointment with them wasn't an easy task though

Install can be a stressful experience but you are in good hands with a geek squad install!!! Courteous and knowledgeable describes the process. Definitely dependable and efficient!

Landon was super helpful in my research for a tv upgrade. I was specifically interested in the 4K tvs' with 120hz refresh rate for under $600. This Vizio was on sale & $30 less than what Wal-Mart priced for& I got the geek-squad protection since I got a baby on the way & there may be possibility of breakage in the first few years. But with that protection, all I have to do is bring it to the store to resolve my problem rather than shipping it to a repair center & waiting weeks..Plus this option was the best deal Landon was able to find & I was able to physically preview before buying. I'm thrilled to enjoy the modern perspective of entertainment & thank Landon & the team for making my experience above & beyond.

Very happy to have support and coverage for a new purchase

Like everything about it. Was able to get coverage for five years.

Customer service helped me replace my tv with ease,I will definitely get their services in the future!

Great warranty protection at a great cost! We bought a 32" inch TV for a raffle.

A necessary warranty plan to protect and cover any electronic item bought and ensure long life and functionality.

Highly recommended, it is outstanding for the price point

Excellent coverage and extremely easy claims process.

Geek squad protection plan is the main reason I purchase my electronics at Best Buy. Geek squads provides great service and quick solutions.

This is the best protection plan out there! Loved it so much I got the same protection for my other(new) TV at my vacation home!