Customer Ratings & Reviews

Hopefully we never have to use it, but in the past this service was well worth it.

Mounted my TV through heavy brick above my fireplace. Did a great job. No mess very happy would definitely recommend.

I know we bought this protection for a computer that are 7 year old child uses and I've already forgotten I had this plan it's been a year now and had absolutely no issues with my computer. So I'm happy to say I bought this plan for issues but it's funny I've already forgotten about the plan. It just goes to show that Best Buy sells a product that doesn't need a plan. I'm not saying I didn't need the plan I'm saying I bought a good product regardless.

I bought it because the price was very reasonable. Hopefully I'll never need it. The true test of how good it is will be if I ever try to use it.

[Employee of bestbuy] It is reallt great and i love it. Would suggest again

Very good service, and often done in a day or so depending on the type of product.

The agents mounted my TV and connected it to all my devices

I bought this extended warranty for a tv that I purchsed for my father. Good piece of mind knowing that he has a 5 year warranty instead of one year that the manufacturer gives you.

Good to know help is there when needed. Havent had to use it yet tho.

As electronics get more and more complicated and how susceptible they are to conditions it give me peace of mind. I recently had a 50" TV repaired in home by Geek Squad on the plan. They were quick, efficient, and fixed the issue. Without this plan I would have been out an expensive TV after only 2 years. I don't get this on everything I buy. But I buy it on a lot of electronics. I don't always use it. But without it I would have been out more money than the plans cost me.

I bought an open box tv. All my purchases at best buy are made with the 5 year warranty. Best bargain by far in this inflation climate we are Experiencing.

Ordered TV online and was ready to pick up not long after. Wish it could have been delivered but my area is out of range. Great and fast service. Greensboro. Helped load TV.

I always try to buy the insurance plan because you never know when you hide them.Will break down and the geek squad works for me

Geek Squad is always good to have if ever needed. I've hadn't had to use this at all. I have for 5 years. It wasn't expensive either.

Unfortunately, I am unable to attest to the current contractual services re: 2-Year Standard Geek Squad Protection. I have not used it yet. However, in the past I have never had a problem repairing or replacing products using the Geek Squad protection plans.

I got a 5 year extended warranty for my Vizio TV. Recently had to have Geek squad come to my house. They replaced my TV with a new Vizio TVbecause of cost to repair it. I took my old Vizio TV to the nearest Best Buy and they exchanged for my New Vizio TV. With no hassles or problems. The agent who came to my house was freindly and new what he was doing. I woyld recomend that anyone buying electronics at Best Buy get a Geek squad warranty.

I purchased the monitor and it was broken as to wear you couldn’t see it until the monitor was turned on. I didn’t really need my warranty because it was a new purchase however I did my return and replacement through Geek squad and they were polite and helpful

Excellent value for 5 years of coverage. Best Buy has.all of my electronics needs at a great price.

Worth having for peace of mind, however with my PS5 purchase experienced the worst of the worst. Had a PS5 failure within three months of the purchase, and because stock is extremely limited the benefit's do not apply. There are no consoles in store to replace them with so you end up relying on the manufacturer to take care of you. Worth buying for items in store, not so much with PS5

When I need them they are there and I’m happy after their done doing their jobs.