Customer Ratings & Reviews

Definitely worth the money after 2 years my other TV suddenly started acting up very strangely they replaced it outright brought me a brand new one right to my house I think that says it all

Good service, never had problems in past replacing/fixing things.

Works great would purchase again in future if needed

Provides peace of mind for any sorts of incidents! The squad member helping me definitely made it clear what was covered so I could be confident in my coverage.

I like the knowledge of having a five year warranty if it is needed. Great price

I rarely have to use Geek Squad, but it’s always nice to have them available to protect a purchase!

I love this computer, I enjoy it and it works well n perfectly fine

I'm so glad I purchased the extended warranty when I bought my 55" insignia Fire TV. I had to exchange for another one after a month and then exchange again for an upgraded brand.

The protection that this plan covers is needed in my opinion with unforseen technical issues that may arise later. All electronic purchases such as TVs should have a plan that exceeds the standard warranty as you're adding an extra blanket of security on your investment. This is one of the reasons that I primarily opt to purchase from Best Buy for my television purchases due to the affordable plans that you're able to add. Great value for sure.

Several times in recent weeks when I purchased my merchandise I make sure I get the geek squad I've been with Best buy for over 13 years and geek squad does a excellent job when it comes down to taking care of customers merchandise so if you don't have that warranty make sure you get that warranty because geek squad will take care of you

Haven’t had to use it yet so don’t really know it’s worth but I know if you get a good GS rep it’s a good service

Nothing better than security when buying a bigger appliance. The few times I've had to use my protection plans have been very easy to manage. Best buy is great with the service they do.

I favor buying from Best Buy largely because of their Geek Squad for technical questions!

Haven’t used it. Hoping to not have to. Bought just in case.

The associate was very knowledgeable and friendly i will definitely come back to buy from this location.

They were AWESOME! Great service very polite, friendly, professional, courteous crew.

I had one year left on this extended warranty which really paid off about a year ago when I returned to my summer and found my 75" Panasonic dead. The first technician who showed up was less than friendly, though in all fairness, did a good job of the initial installation, when I got my regular Geek Squad tech out to finish the job, everything worked out beautifully.

Great protection plan for my Samsung TV. Grabbed the the twobyear plan.

The service was great, helpful and very informative.

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.