Customer Ratings & Reviews

So easy and worth it! 5 year protection plan on a Hi Sense tv, it lasted about 4. 2 phone calls and 3 days later, brand new TV delovered to my door and they hauled away the old.

Hopefully I don’t have to use it but just in case I have it.

This tv has an excellent picture. I have no problems to report

This very much helps a lot when you have big purchases. You need to protect your products at all times and geek. Squad protection is very helpful.

I decided to buy this insurance because the first TV that I bought get damage and start giving problem after 2 months, because it was on guarantee I was able to return it back . I decided to buy another brand that I have been using all my life and wanted to made sure that the problem will not be repeated on this one

Haven't had to use yet, but it is a great value to buy with electronics

Good expalanation for necessity of protection plan.

If you can afford the 5 year Plan on a TV, I highly recommend it. We had purchased a high end SONY a number of years ago. The screen failed approximately 4.5 years into a 5 year contract. Since Best Buy/Geek Squad could not replace the part needed since it was no longer available, we received full reimbursement for the SONY which basically paid for a new TV.

We purchase the extended warranty for additional protection for our large TV

We had a 5-yr plan w/ our previous TV and it really paid off when it went out and was unrepairable. Thank goodness we purchased the plan. Customer Service staff was so helpful, the GQ was awesome and BB has earned a customer for life.

Everything is working fine.I have no problem with the service.

Guest services is always amazing over the phone and in person at the store. Using geek squad and making claims for warranties was made to be a smooth transaction for sure! Additionally the total tech membership is so worth every penny!

Reliable warranty that covers issues no questions asked.

The protection plan gives the people an opportunity to not worry about getting the replacement or the money back.

Friendly and great job done corner of the TV perfect in the living room great view for everybody

Owning an LG C9 oled tv and being able to have the peace of mind of not worrying about screen burn in is truly an amazing thing. I have a 1 year old daughter and not worry about her as she grows up making a mistake and something happening to the tv is awesome as well. It’s well worth the money,p. Just stop being cheap and enjoy the peace of mind a geek squad warranty comes with!

Amazing thanks geek squad They helped me in getting my tv fixed

I bought this for insurance for my 98” television. It is a little pricey but the coverage is good and it would pay for itself with one call.

The most beautiful guarantee I have seen in my life

Recently I called to have a service done on my TV that I got from Best Buy. They were quick to respond to my request, but how my TV wasn't able to be fix they helped me find a replacement one.