Customer Ratings & Reviews

Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

I've been buying Geek Squad Service Protections for every purchase over $250 for 20 years! I've only had to use it once...but that ONE time, I saved the cost of I don't know how many protection plans for how many products! I advise everybody who asks to always get the added warranty protection!

I got this for my 50” flat screen. 1 year later I call them up and tell them somehow my screen is glitched on one side I sent pictures and they told me they couldn’t fix it. So they gave me a free TV. Smaller but it was an upgrade. My flat screen was just a regular tv ended up getting a Samsung 43”

I recommend the geek squad five year plan, I have used it numerous times and it's great.So I recommend to anyone to get it because it is worth it.

I have always purchased coverage for my electronics (pricey ones) I have had great experiences with Geek Squad protection. MY son has had to replace his Laptop 2 times because of breakage and both times it was covered they were $1200.00 Laptops. Mine was also replaced $800.00 no charge. The cost of the protection for physical damage isn't cover with the manufacturers guarantee, but it is with Geek Squad.

I have always trusted Best Buy with and of my electronic purchases. I know if something were to happen they will take care of it with the warranty

I've never had any issues with my warranties. I actually recommend Best Buy to everyone for their purchases needs more or less because of how easy it is to utilize the warranty in the event something happens

Always trust geek squad to protect my tech even though bust buy has great return options available

Purchased the 5 year warranty for our new Samsung 70” TV. Hopefully we won’t have to use it but if something fails in the next 5 years we are covered! (As long as it is not a cracked or broken screen). Keep any young children away from the TV screen so this doesn’t happen!

Would recommend this to anyone get your extended warranty plan anything can happen to your tv even its brand new it happens to anyone even the new tvs never know what will happen be safe than sorry

We are very happy with our 5-year protection service. The cost was reasonable and the peace of mind is great. The tv was expensive and we are happy we are covered if anything goes wrong.

It was an easy transaction. I went to the store with a printed sheet of the TV I want it. The salesperson only had to look on line and ordered it for me.

Anytime I need to use, I’ve had nothing but great service. I would recommend to anyone who has purchased appliances, computers, tv , games, etc to purchase a warranty .

This is a subscription that I plan to use if there is an issue with my purchase

I gave a 3 because the genetleman that I talked to was cordial. I decided to call due to a defect on the ethernet port on my 35" TV. This service is not convenient if you are not close to the store. To use their services, you have to take the merchandise to the store. For customers that are more than an hour away, not convenient. Will not purchase the geek squad plan again.

Haven't had to use it yet, but it will be worth the money if the tv dies before the 5 year mark.

I have not needed to use this, but the piece of mind I have makes it worth it.

It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

Always recommend protections plans from Best Buy! They’ve helped me big time after a few years

Good warranty for the price so I purchased it for our family.