Customer Ratings & Reviews

This has saved us so much money. They mounted my 75" TV and there was no way I was doing that for $50. We also had an issue with a MAC at the house and they remoted in and took care of us. Great job and worth the money by far.

Glad to have protection on my tv. Haven’t had to use it yet and hope I don’t have to.

Nowadays you need to buy this program. I had to use it few times with several products and it is totally stress free process

Not sure what item I bought this for but since my Samsung experience I won’t not buy a warranty on bigger investments. Quality of items anymore is junk and need protection with high costs and inflation make living unaffordable

Don't want to have one component go south and leave your whole setup in a lurch, right? Your best bet is to just throw money at the protection plan for each item. Worst case scenario you'll never need it and curse this review for making you spend extra money, but in a pinch? You'll be grateful.

Tv has nice colored and everything is easy to understand

If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.

Hope I never need it but incredible levels of reassurance and confidence if something goes sideways!

I like to purchase the GS service along with the items I buy at Best buy just in case...and I have used them.

Feeling very confident about geek squad service. That’s why I took the extra coverage.

One of the best items i have purchased. Absolutely love it

We had a TCL television that failed in 2 years and we had the extended warranty. We are sure glad we had geek squad come out quickly and diagnose that the television was defective. That is why we bought Geek squad extended warranty again

I love Geek Squad...it gives me the protection and confidence I need to buy from Best Buy..which is the only place I buy my electronics from.

Love having the Geek Squad protection for all products it’s well worth the cost. They are very easy to deal with and always very helpful until problem is resolved

I had to utilize Geek Squad when one of my TV’S screen became pixilated. In order to correct the problem it will cost just as much to fix as if you were purchasing another TV. With my protection plan I was able to select another TV or of equal value .

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

I love best buy and they use to be the best but know its like they find loop holes to not service you device. I had a kids tablet that i bought in a package deal around Christmas i bought 4 plus the protection. My son cracked the screen a few months into having it so i took it back to best buy and they tell me its not worth fixing to just get another one so i did and took it to them they tell me since i got it on sale they will only give me the price i paid for it. Which was maybe 60 dollars. But the tablet was now worth 150 or 160 cant remember so i paid the amount i ended up adding to get the new tablet for the protection plan i could of kept that money and when this happened just bought him a new tablet it didnt make since for me to pay for the protection on a marked down product which if they would of told me i wouldnt of because it aint good for nothing on a item thats marked down. Unless its a very expensive marked down electronic.

Definitely a great add on. If you don’t have it I would suggest it

So far, so good. I have only had the latest product for 3 weeks and thankfully have not needed the service. I have used the service for other products in the past and have always had a friendly and professional experience with geek squad.

I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases