Customer Ratings & Reviews

The Geek Squad fixed my iPhone faster and better than the Apple Store and it cost me less Thank you Geek Squad

They are really attentive and the support they give is very clear.

Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.

The Geek Squad warranty is the bomb. It can cover up to 5 years, then replace it effortlessly if needed.

worth the money. all electronics are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

I was unsure about if Geek Squad coverage was worth it but i've been very pleased.

I love Geek squad service. Have never had an issue with them. They came and checked my tv that was having issues. Very professional and answered all my questions

Replaced my laptop when i cracked at the hindge with no problems

geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

Wish I had know Best Buy will come To You on TV’s over 40”. Still great service and replacements !

We are so glad we bought this for out TV Called and they came out ordered the part came back installed. Still had a problem We were able to purchase another tv and put the cost of the old unit toward it. Great job Best Buy

I rated this excellent because of the peace of mind it gives. I haven't used it yet, but I know it is there if I need help with my new laptop.

good product. have been using geek squad for many years and plan on using in the future. helps in keeping my equipment running smoothly and the way it is supposed to run

Haven’t needed to use this and hopefully won’t. But I wished I had it on my last television that went out after a year and a half. Could have saved hundreds of dollars.

User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?

It would be stupid not to purchase the geek squad plan when buying a samsung tv for the price, because after you own the tv for maybe a month, you will get an insurance packet from samsung, after registering your tv online. It is extremely expensive, while geek-squad if you purchase minimum of 2 years you can renew it when the 2 years is up.

VERY happy with the Geek Squad's delivery and complete set up of our new Samsung TV. Glad we got the 2-year Geek Squad Protection.

Any time that I go to buy on Best Buy is one of the main reasons that make go there and buy the products, because if any time I had any problem with any of the items that I bought there, the service was just incredible!. Even in some case the change my camera for a new one!.

It is a wonderful product to have and I’m glad I purchased it.

I purchased this only because my GeeK Squad tech support would not cover the TV and I have the regular tech support for electronics and I have yet to have a problem as I have had to take my computer in 3 times and has been fixed. I figured this protection plan will be a good idea should something happen in the next 5 years.