Customer Ratings & Reviews

Protection protection protection people please get the protection plans when buying these valuable items, it is very worth it

Nice..............................................

Offers great coverage specifically for dead and burned pixels

The agents handle my TV magnificently they took it out of the box and plugged everything in for me

Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

Purchase it with new television, extra warranty for

The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

When making a major purchase I thought it was a good idea to have the geek squad warranty as well since the geek squad service has been so reliable I think I was a good idea to have the warranty also I'm very happy with Best buy and The geek squad team

Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

The replacement under warranty was unbelievably easy. I always purchase extended warranties on big ticket items, thankfully my TV was still under warranty when it went out.

They came in handy for sure and handled my issues swiftly

Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

The tv we bought did not work at all after trying for hours. We called Geek Squad and they came out the next week and are ordering a part for the TV and will come back to install it. The guys were fast and very friendly.

Love Geek squad there amazing! They are good at what they do.

Always a must because accidents do happen. Customer service is great no questions asked and replace quickly

Really a must have for any device that you have. Recommended.

The team at Best Buy in Virginia Beach are simply the best ... courteous, professional, knowledgeable and caring. Who could ask for more?

Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

After almost 2 years, my 49' TCL TV, tilted up. Took the TV to the store and after a week they gave me the credit of the total cost of the TV because it was definately gone. I just used the credit for a new 50' TCL TV and took the 5 year guarantee. They are the best.

Be assured, it's your Best Buy! Don't worry if you're not a Geek! The Geek Squad has your back!