Customer Ratings & Reviews

The delivery was a bonus. Unfortunately, instalation was left off of the work order.

BB has always had the best warranty for our items. Some store might be a few bucks cheaper for a TV or whatever, but have you tried to get something fixed or returned at Wally world ? Never a problem with the BB warranties, no hassles.

We're the Mario Brothers, and plumbing's our game We're not like the others who get all the fame If your sink is in trouble, you can call us on the double We're faster than the others, you'll be hooked on the Brothers, uh!

LG has the best picture and is cost efficient! I’m a fan of the tv, brand, and sound quality is good!

I have used and worked with the geek squad at other locations. They not only helped me learn, but they always solved the problem. In some unique situations, they worked to figure out what work best for a dear friend.

I had a great experience with the Geek Squad protection plan. The service was fast, professional, and very reliable. Knowing that my device is covered for the next two years gives me peace of mind. The team was helpful, explained everything clearly, and made the whole process easy. I definitely recommend this protection plan to anyone who wants to protect their investment and avoid future stress.

Great protection plan! It gives me peace of mind knowing my TV is covered if something happens. I think it's worth the extra cost and would recommend it to anyone buying a new TV.

I can’t say enough about Best Buy, there knowledge on electronics supersedes their competition. Our son worked for Best Buy and continued his career with the United States Navy specializing in, you guessed it! Electronics, I always purchase the Geek Squad protection, it just makes good sense, if they can’t fix it, they replace the product!! You can’t rest assured when, or I can rest easy when the grandkids are over, kidding, why not buy this plan, it’s so affordable, pennies on the dollar. You get top notch techs and that should mean something, it does to me.

Dan did a great job setting up the TV and was very patient explaining everything to me and answering my questions.

With today’s new technology, It’s not to have the piece of mind of being covered for 5 years with such a big purchase like a TV

You never know when you will need help with a damage done to your television so why not protect it!?

This process has always been so easy. And the best part, each time I shop here, I ALWAYS find a deal. Weather It’s a 10$ or 100$ savings, it always helps! Just bought a new tv I would’ve payed 449$ elsewhere! I got it WITH geek squad for 299$!

they are very helpful and explain things well did a good job with new computer

Failures from Normal Wear and Tear: This includes issues arising from dust, internal heat, humidity, defects in materials or workmanship that occur after the manufacturer's warranty expires. Power Surge Repair: Covers the cost of repair if the product fails due to a power surge or fluctuation. Pixel Repair/Burn-In: For display products, it may cover repairs if the screen develops bad pixels (often a minimum number like 3) or suffers from burn-in (shadow image). Battery Replacement: Often includes a one-time replacement for the original non-disposable battery if it fails to hold a proper charge. 100% Parts and Labor: For covered repairs, there are typically no additional costs for parts or labor, with no hidden fees or deductibles for the standard service. No Lemon Benefit: If your product requires multiple qualifying repairs for the same issue, Geek Squad may replace it or provide reimbursement. Transferability: The protection plan can be transferred to a new owner if you sell or give away the product, which can add value. Reinstallation: For certain products like car electronics, if Geek Squad performed the original installation, they may reinstall the product after a covered repair.

Love this tv as it has a bright and colorful display with deep blacks given it’s an OLED. Supports for PS5 was a must and this was a solid choice. Alexa doesn't turn on/off the tv however. Does work with smart cameras. If only Best Buy and Geek Squad had sent a notification email about the 60 day extended warranty limit from the day the Warentee I purchased ran out I would be stuck without any Warentee on this investment.

Love it. The fact this warranty was a great cost and the coverage is good

I love having my equipment and products covered by these knowledgeable experts like the Geek squad, they know what they're doing!

Definitely worth it for the price they charge. That way if anything may happen, its covered

Closes TV to an OLED I've seen, just got to mess around with some of the setting to get the highlights and darks balanced out and you will be blown away with the how deep the contrast and colors are. This TV replaces my 2017 65" LG OLED in the living room that's how good this TCL is.

I haven't used it yet, but I know this warranty has a good reputation. That’s why I’m writing this early review. I hope I don't have to use it and won't regret this!