Customer Ratings & Reviews

The best insurance plan around. $247 for 3 yrs and if they can't fix it then they will replace it. How great is that

Amazing service ver professional def always use them

I used Geek Squad protection services once in the past and was surprised how fast they fixed and shipped my item back. Since then i add their protection plan for my expensive purchases.

Love having geek squad they always help me out when I don’t know what’s going on. Never had an issue

I won't buy anything from best buy without this amazing service

As for my new TV purchase I didn't get the Manual book with info on this item: as where I can see Manufacturers info with serial number, date made and etc. info. Advice me with that. please.

Best buy extended warranty’s are straight forward and easy to use when something breaks.

Tv was mounted and setup quickly and took extra care in not damaging the product

Love the protection. Anything goes wrong i can bring it and get it taken care of

They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

This protection plan will protect all of your items for 5 years

5-Year Standard Geek Squad Protection has saved my a** several times in the past. My older TV was failing and I got 100% of the value to apply to a new TV. Paid for itself several times over.

The computer salesperson was excellent! She had lots of knowledge and helped me decide the best computer for my needs. She was great with comparison of all computers and explained everything well.

The Geek squad technician really knew his job. He helped us with getting a replacement

I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!

Thank you Geek Squad for coming to our rescue when our brand new TV would not come on. Thank you for your prompt response!!

They delivered the wrong TV but in 1 week, they made good on the return and brought us the right one. Now we are very pleased with the professionalism that they showed.

I love Geek Squad protection and get it on everything that I buy at Best Buy. I wish other protection plans were so easy to use, and cover as much.