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Customer reviews

Rating 4.7 out of 5 stars with 25435 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 25,435 reviews
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there if you need them. Very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty on large purchases. First time i added it years ago it saved me a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on Best Buy Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can count on Best Buy Geek Squad Warranty. Always there for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Repair Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it for any issues that may occur and as well they full refund it if you decide to return the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U can always count on Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to get Geek squad protection on my big,expensive items such as TVs , I like geek squad their very professional and will come out and take care of issue's and solve them right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used Best Buy for all my electronics. Adding this service has served me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Good To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is a smart way to go when purchasing an item from Best Buy. It's always best to have a protection plan and don't need it than to need it and don't have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year warrant on my samsung tv a few years back. My Tv went on the blink and Best Buy replaced it with a brand new one. The only thing I had to buy was another 5 year warranty. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wont buy anything from best buy without this amazing service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad are on the ball.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup at store was so easy. Squad was assertive and very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay price without having too much of purchase was a lemon. Have yet to use the warranty but terms and conditions shows it would be worth it if it decides to crap out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for two years of protection. Seems worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good insurance in case your item stopped working. I haven't used it so far, but, based on my experience with Best Buy they will fix or replace your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have the protection plans on everything with electronics cause it is well worth it in case anything happens . You never know if that would happen .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made! Vizio 50” blew up at 4 years and 8 months, was able to get a brand new Samsung. The warranty paid the same amount as I purchased the Vizio for! Couldn’t be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I added this protection to my LG OLED TV. It just provides me peace of mind, in case something happens to my tv. Worth it when you have a higher end tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we hope to never have to use this service, the times we have it has made the purchase worth it. Quick fixes and great communication from the Geek Squad.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Abigail. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Who Knows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for my new tv. Fortunately the tv never broke so I didn't have to use it. I think for super expensive purchases you might want to go this route, but otherwise I would pass. Most new items come with one or two year warranties anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a Geek Squad protection plan for my desk top computer. Computer failed and I took it in to Geek Squad for observations. They said it was beyond repair and gave me credit to get another computer with NO HASSLE. That is definitely a great deal.

    I would recommend this to a friend