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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30789 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 30,789 reviews
  • Rated 5 out of 5 stars

    Buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 55inc OLED…. Of course I’m gonna buy the warranty. It’s why I got my old one replaced with the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection from best buy have had no issues with it at all and am loyal to them for electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony TV went out I had a 5-year contract it took 27 days to fix it without a TV it pretty well sucked so just remember if you purchase this warranty you will be in the same boat as I was

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Confident with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the peace of mind knowing that Geek Squad has my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plan if you need service on a dishwasher, it beats paying it out of your pocket if you need to replace it or repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my mom, and she loves it. The quality is amazing, just purchased a smaller one for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! Get it! Get it! Trust me if you have a very active household this is a great buy for you and your family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a TV and they can be smart but they can also break so by buying insurance gives me a piece of mind that if it stops working I can get it fixed and my money won’t go straight into the garbage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the service on a Vizio for my father a few years ago. Brought TV in and they couldn't fix it so we got a new one of the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad protection. We purchase it on all of our high priced electronics. It gives you peace of mind and you know that your items are protected. Nothing like getting an item replaced and not having to purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranties are economical and reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If U need the Coverage its comforting knowing that you have five years if the need of repair or replacement arises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs to be seen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know yet. If tcl doesn't warranty my tv we will see what Geek squad does. Geek squad doesn't kick in until tcl's non existent warranty ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to buy from and great tv good graphics really pleased will be back forsure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this with any expensive items. They are knowledgeable and try and fix the issue. Have had extended service plans with other companies and it’s like pulling teeth to get anything done. It is worth the extra money for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nowadays you need to buy this program. I had to use it few times with several products and it is totally stress free process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when needed! Definitely helped fix a couple of my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when buying large TV’s , I bought a 65inch 2 years that went down (the power supply went out...I called them up and they shipped out all the parts to my address came to my home and fixed the tv... once again a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The kids are alright!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids there are knowledgeable, and prompt. They were efficient and were able to deliver service exactly when they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use the geek squad but i feel it’s a goof thing to have just in cast.

    I would recommend this to a friend