Customer Ratings & Reviews

It's good to have Geek Squad Service around just in case you may need them.

I haven't needed service therefore that is why I'm giving a 5 star

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

The Geek Squad service was very professional and very good at explaining how everything works outstanding job

Geek squad service is an excellent way to make sure your purchases are working properly.

The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

After finding a great deal on a new 3D TV, I wanted to make sure it would be in working condition for w long time. The terms of this protection were pretty favorable but with a steep pricey tag. Nevertheless we went ahead and purchased it. Looking forward to using our TV with no worries for the next 5 yrs!

Great product. To have that piece of mind is the most important thing. I know they will take care if anything happens.

Added protection from whatever happens. Only right for the money spent on the television

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

The geek squad warranty is is great. But I am ok with never using it.

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

Geek squad has helped fix an issue with the buttons on my tv I'm happy i bought the 2 year warranty for my device.

I purchased this TV and when I got it home and set it up there was an issue with the picture. Called and representative told me to bring it back and the would exchange it. The next day I got a new TV and they even checked to make sure everything was okay with it before I left the store.

I don't buy Geek Squad protection, but I guess if you did then it would be ok

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

I love having the piece of mind that well qualified techs are there to help me if I have an issue.

Loved the service. It was quick, easy and enjoyable.

They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

very good service at the moment and they clarify all your doubts with the team, thank you