Customer Ratings & Reviews

My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

I haven't use my warranty yet and hopefully i don't have to.

Excellent. Performs exactly how the salesman said it would. Love this tv withe service and helpfulness that got me to pick this one.

I've purchased this for previous items and it is a must for the cost.

I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

5-year Geek Squad Protection Plan. A must have for such a beautiful and expensive TV. Gives us peace of mind. Worth the additional cost, ask my son who didn’t have it and needed it for his drone.

I haven't used this service yet. I bought it in case my tv has problems and will be covered.

Knowing the TV was going into a bedroom was bothering me so I decided to get the warranty as a precaution.

it’s ok i don’t understand it. you can only use it if you bought it in the store

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

The Geek Squad has done several great installations for our family. I.e. 5.1 Surround Sound System, large screen televisions etc.

I don’t often by service or insurance but once in a while with specific products and needs, it’s a good idea and can be worth the money.

Agents brought new TV inside and set it up on my TV rotating stand

By far my favorite service! They are always nice and helpful. I've just upgraded to Total Memeber

My Geek Squad agent, Tayson, was on time and knew exactly what he was doing! Great job, Thank you!

Have always had great service with Geek Squad. Never had any pushback or issues when bringing things in.

Ive had Geek Squad before and it was great . Its the one thing that you can ge from Best Buy that you actually never want to use

I would recommend getting the geek squad warranty if you’re purchasing a computer for your son or daughter basically covers a new one if something happens to it if anything is spelled on it . it’s dropped or ran over by the car Lol

The only protection plan that covers Burn In!! Definitely worth it for peace of mind when purchasing an OLED TV!!